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Panic over, Guts has been outstanding again , I think again they have been let down by the supplier of games, What help done for me is refunded the difference between the the price of the games,

so it was 30 games over 3 days 50p x 30 = £15

switched to 30 games over 3 days 20p x 30 = £6

so £9 difference what was put into my account, and still free games on the second machine once up and going, A genuine error on there part, I was not happy at first, was not rude but did state its false advertising which it was, You do not book a 1st class flight than at the last minute be told your travailing on a mini bus lol,

I guess there be a bit busy so hold tight and will be sorted
 
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Ahh I see, and completely understand what you mean if by issues you mean people will send complainant demanding emails, but I'm always courteous with support, and every message is completely plagued with :) :) :) faces.. hah :D

But thank you for alerting us to this :thumbsup:


Yeah that's kind of it. Things happen and I think its how a company deals with it that sets the standard.

I'd hate to think I was responsible for people making demands rather than allowing them to review each case on its merits.

Thank you for understanding what I was getting at!
 
Yeah that's kind of it. Things happen and I think its how a company deals with it that sets the standard.

I'd hate to think I was responsible for people making demands rather than allowing them to review each case on its merits.

Thank you for understanding what I was getting at!

I thought it was only fair to play on the game, well at least what they stuck in,won a few quid but carried on, It can eat money real fast, 30 spins in like less than 2 minutes, Lucky I got free spins :D

guts.webp
 
Thursday Triple & free spins

Hi all,

This has been a pretty hectic 2-day period so far, and we are of course highly concerned about the effect it has had on our customers. Your comments are all very valued, and justified.

The feedback is understood, and all players who received lower value free spins on spinata grande will receive something extra on Monday, possibly on Xmas Joker if we can be 100% certain that all is stable - if not it will be on a nice game from netent.

Citizenx's suggestion is one we welcome and of which our CS team is very understanding and willing to accomodate - fear not, this will not affect the soother spins we shall give on Monday! You will be eligible for those in any case.

PM me if you have any very urgent queries that are not covered by this thread - I will get back to you as soon as I can.
 
It's a very, very volatile classic-style slot. I played at a different site and had 30-odd consecutive spins with not one win, until I hit the bonus round and walked with a 20% profit. Might not be everyone's cup of tea, but I'm pretty fond of this and most high-volatility slots tbh.

I thought it was only fair to play on the game, well at least what they stuck in,won a few quid but carried on, It can eat money real fast, 30 spins in like less than 2 minutes, Lucky I got free spins :D

View attachment 60772
 
It's a very, very volatile classic-style slot. I played at a different site and had 30-odd consecutive spins with not one win, until I hit the bonus round and walked with a 20% profit. Might not be everyone's cup of tea, but I'm pretty fond of this and most high-volatility slots tbh.


Just want to thanks to Yits for taking the time to pop by and update us.

Does them a lot of credit that they respond so well to one off issues such as these.

As for the game, really like it and I don't normally care for three reel slots.

Might give it another shot over the weekend.
 
If anyone finds out what the little extra from Guts is today as a result of Spinata please let me know as I never get their emails :p

Will try my best, I do get their e-mails but they usually land late in the day (usually after I've 'blown' that days budget/allowance (apart from Mon/Thurs as I'm used to the regular promos on these days!))

Can't help feeling a little excited :p as I know they look after their loyal customers and Yit's worded it so well in his previous post :eek:

Had a nice result this weekend too, don't think I've ever cashed out from deposit based FS but Spinata (yes, Spinata you read it right lol :P) gave me £12 to play with Saturday which thanks to the Brachio on JP quickly turned into £70, £50 into Skrill and £20 to blow back!! :thumbsup:
 
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Yes but I wish I hadn't.

Try King of Slots, and you should have some free spins there.

Did you contact them or did you get an e-mail?
I did not hear from them and I'm having some doubts if the fs on King of Slots is indeed the compensation.
It does not make up for the difference in free spins value (I deposited about €110 and I got 25 spins at min bet).

I should add that I also got compensation from customer support on Friday :D


Freddy
 
I got an email, but I never made a deposit on Thursday for the weekend spins. For some odd reasons I always make my deposits on Fridays so I'm always left without both bonus and spins :)

I guess you who deposited for the weekend spins will get something else. I really hope so or you were compensated enough maybe :)
 
I got an email, but I never made a deposit on Thursday for the weekend spins. For some odd reasons I always make my deposits on Fridays so I'm always left without both bonus and spins :)

I guess you who deposited for the weekend spins will get something else. I really hope so or you were compensated enough maybe :)


So do I and many others I would think. If players who did not deposit for the Thursday Triple got FS then it looks like Yit's & Co have not had chance to sort the compensation out yet as these players who were let down by Play N Go should have 'over and above' what the bulk of players have received.

I will however lose no sleep or moan if nothing is offered as Guts have been more than fair to me all year round and although a humble low roller I know they recognise and appreciate my loyalty :thumbsup:
 
So do I and many others I would think. If players who did not deposit for the Thursday Triple got FS then it looks like Yit's & Co have not had chance to sort the compensation out yet as these players who were let down by Play N Go should have 'over and above' what the bulk of players have received.

I will however lose no sleep or moan if nothing is offered as Guts have been more than fair to me all year round and although a humble low roller I know they recognise and appreciate my loyalty :thumbsup:

Actually they were apologizing for the troubles with the thursdays triple so yes I guess it was compensation. I would suspect though that we all get a different amount of spins, and you will get more than my 5 spins.

I honestly hope I never again will be sent 5 free spins from Guts without them telling the amount in the email so I can stay away.
 
Actually they were apologizing for the troubles with the thursdays triple so yes I guess it was compensation. I would suspect though that we all get a different amount of spins, and you will get more than my 5 spins.

I honestly hope I never again will be sent 5 free spins from Guts without them telling the amount in the email so I can stay away.

You don't like Guts or can't be bothered with 5FS??

They are my No1. multi-provider site and the casino which runs with little or no lag :p :p
 
You don't like Guts or can't be bothered with 5FS??

They are my No1. multi-provider site and the casino which runs with little or no lag :p :p

I've been their biggest supporter since they started.
I just want to know how many spins so I can make a choice. I don't think I've ever got that low amount before :)

Forget about me. I was just in a complaining mode for once:o
 
I made a £20 deposit on Thursday, I received 15 free spins on kingsofslots today, Unsure if this was compo or they giving every one free spins?

Had no email but seen Tirilej said about spins on that slot so went and checked, £1.60 win
 
I made my deposit on Thursday at Guts received $18 in compensation I guess and got my 20 free spins for the next three days on Spinata Grande.

So I think they were more then generous with me, didn't receive email I just logged in everyday. Love Guts :)
 
Guts - 10 Free spins on Koi princess

Won £10.55, hit 2 features both of them sure win free spins, also hit random wild reels feature.
Nothing special, still prefer the classics like gonzo and JATB.
 
Mr Green

Mr Green have started their Xmas Calendar

10 FS on Mr Green Moonlight (No deposit)

a Deposit guarantees next 7 days worth of FS (10 FS per day, various games)

Opened the game just and I got 30FS!!! - worth a quick check!

Edit: can anyone spot my problem lol?

Screenshot 2015-11-24 17.37.06.webp

Zoomed in, out, in, out shake it all about and 'button' still will not show??
 
Hi Freddy,

PM me your username and I'll look into it at the earliest opportunity?

Did you contact them or did you get an e-mail?
I did not hear from them and I'm having some doubts if the fs on King of Slots is indeed the compensation.
It does not make up for the difference in free spins value (I deposited about €110 and I got 25 spins at min bet).

I should add that I also got compensation from customer support on Friday :D


Freddy
 
Mr Green have started their Xmas Calendar

10 FS on Mr Green Moonlight (No deposit)

a Deposit guarantees next 7 days worth of FS (10 FS per day, various games)

Opened the game just and I got 30FS!!! - worth a quick check!

Edit: can anyone spot my problem lol?
Zoomed in, out, in, out shake it all about and 'button' still will not show??

None for me at Mr.G but cheers for posting the offer.

None at Guts either.

Haven't deposited in months at both, so wasn't surprised when there was nothing.
 
Nice :)

I think 20 of them may have been from a CM only type promo from months back and I totally forgot about them lol!

Had to install IE to click the 'continue' button in the end :eek:

i thought they were from my deposit last week.. or maybe a glitch,
saying that though.. ive never opened that game..

its happend loads of times.. couple months ago i opened starburst on bgo for the first time and it popped up saying i had 180 free spins/
 
i thought they were from my deposit last week.. or maybe a glitch,
saying that though.. ive never opened that game..

its happend loads of times.. couple months ago i opened starburst on bgo for the first time and it popped up saying i had 180 free spins/

MrGreen free spins is if you made deposits of at least €/£50 then u will get 30 free spins every day for 7 days. And if you made at least deposit of €/£10 then u will get 10 spins. I have made £42 other day as forgot bout this so I will have to do with 10 spins. I wish they did it bit different.
So after those 7 days u need make new deposit or deposits. Make sure u only do 10 or do the 50 :thumbsup:
 
10 free spins on Koi Princess at SlotsMagic. Should be for everyone who has made at least 1 deposit since opening account. Just have to load slot up. :thumbsup:

Also at ComeOn Casino I had 10 spins first on Koi Princess these were with extra activated so 40 pence a spin. Very nice got feature twice and won around £16. Also they are wager free. Then had 5 more normal spins after reloading slot. So you might wanna check :)
 
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10 free spins on Koi Princess at SlotsMagic. Should be for everyone who has made at least 1 deposit since opening account. Just have to load slot up. :thumbsup:

Also I had 10 spins first on Koi Princess these were with extra activated so 40 pence a spin. Very nice got feature twice and won around £16. Also they are wager free. Then had 5 more normal spins after reloading slot. So you might wanna check :)

I had 10 free spins at them too. Won £1 but it is to be wagered unlike you????
 
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