Update Fortune Lounge casinos rating

[hakapuku]

It says in the rating list that Fortune Lounge casinos do have Week End cashouts. From my recent experience with them that is not true. Not only they don't pay on weekends they also don't process documentation sent to them on those days. I think that should be corrected and the casinos' rating downgraded respectively.

 

[dunover]

Yes, this has been mentioned before. They also have 48-hr pending period. Vegas Partner Lounge do not process w/d's at weekends and have a 24 - hour pending. These pending periods can be up to 4 and 3 days respectively if cashouts are done after 4pm. Thursday in UK time. Obviously the documents situation is the same.

 

[Londoncad]

The best customer service in online casinos FACT! Well used to be

Back in '09 had a rather big win on 888 Spiderman and they sent me a pair of lucky 888 socks nice touch have to say! That kicked off this tributary into the world of online casinos from the comfort of my own living room.

So I tried various casinos, played fortune lounge on a bad beat.

Jorn T their customer VIP affiliate at the time got in contact and offered to take me out for dinner restaurant of my choice, went to Ramsay's York and Albany. Lovely chap he was accompanied by a big winner at the casino, however, for the time being unfortunately cannot recall her name.

Anyway to cut the story short, gave me some bonus chips at the end of the night .....went on to hit the biggest win of my life on Hitman ridiculous bonus think 200k coins screenshots will follow soon if I can dig them out so thank you Fortune Lounge. Never had customer service like that from any casino before.

 

[Shejm]

Back in '09 had a rather big win on 888 Spiderman and they sent me a pair of lucky 888 socks nice touch have to say! That kicked off this tributary into the world of online casinos from the comfort of my own living room.

So I tried various casinos, played fortune lounge on a bad beat.

Jorn T their customer VIP affiliate at the time got in contact and offered to take me out for dinner restaurant of my choice, went to Ramsay's York and Albany. Lovely chap he was accompanied by a big winner at the casino, however, for the time being unfortunately cannot recall her name.

Anyway to cut the story short, gave me some bonus chips at the end of the night .....went on to hit the biggest win of my life on Hitman ridiculous bonus think 200k coins screenshots will follow soon if I can dig them out so thank you Fortune Lounge. Never had customer service like that from any casino before.

Jorn T. is the absolute best in the industry IMO.....He did the same for me but in Ft. Lauderdale Florida. I miss playing at Fortune Lounge Casinos as there is none better. Their customer service is outstanding, just everything about them is by far THE BEST there is!

 

[gloria460]

Fortune Lounge was absolutely the best when I was playing them. I still have and wear that robe I received one year, got the fortune lounge mouse, dice and something else they sent.

I don't know about now but I would cash out and ach was in my account the next day if it was during the week and also could flush upon request.

Ben was my casino rep and he truly knew how to take care of his clients!!

 

[chuchu59]

They are superb and I was offered VIP service even during a weekend from Pierre.

 

[bsilva028]

i got good experiences there

i never cashed out in weekend, but igot paid in 48 hours every time, so IMHO i think they are good.

 

[manuels58]

I think most of the members posting in this thread is missing the point:
It seems that Fortune Lounge casinos simply don't process payments, nor documentation, during weekends.

This doesn't mean them being or not being a good group.

I agree with the OP, FL casinos should have their payout conditions updated in the accredited list accordingly.
It's just a matter of having information up to date.

This is actually a point that is in absolute need to be checked by CM, imho.
When I want to deposit/play on Friday's and weekends I use to take a look at those details here, and it's quite unpleasant (not to say something else) to be faced with a different payment condition if I managed to earn and request a withdrawal.
I think other members use the same procedure...

 

[dunover]

I never had any problems during my time with FL, at a few of their skins. Always paid me, little verification BS. Only thing is now the 48-hour pending and no weekend cashouts are anachronistic with the advent of fast w/d's at more and more good sites.

When is an exclusively MG casino ever going to emulate the Guts/PP/Virgin/Unibet/Betsson/NordicBet casinos with lightning fast payouts? These lot are even quicker than 32red on average too.

 

[Casinomeister]

It says in the rating list that Fortune Lounge casinos do have Week End cashouts. From my recent experience with them that is not true. Not only they don't pay on weekends they also don't process documentation sent to them on those days. I think that should be corrected and the casinos' rating downgraded respectively.

Done. Thanks for letting me know.