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Flamantis. New NetEnt casino, stupid name, and pretty rogue?

Well I was promised the money back to my card within 24 hours now told on live chat it hasn't been approved yet, money has gone back to my player account. Why is it everytime I speak with them on live chat they have to double check with EveryMatrix?

This reminds me so much of the problems I had with SlottoBank and would urge caution before depositing money here!

--

Also, the lady I spoke with on the phone today at the UKGC said Flamantis wasn't currently licenced and that she would investigate the use of their logo on the site. Maybe it is still pending?
 
Do you no what these sites coming out of everymatrix remind me off !!!

Flavidus Limited / MYEG BV & the shit sites they pulled out such as fenix casino / vegas berry & the rest of the pile of rubbish,

I just do not understand how EM had a good reputation and now we are getting these dodgy casino's popping up all over the place, & All of the sites have EveryMatrix plastered all over there pages, Giving a few of the sites that use the platform a bad reputation.
 
Nicola said:
Well I was promised the money back to my card within 24 hours now told on live chat it hasn't been approved yet, money has gone back to my player account. Why is it everytime I speak with them on live chat they have to double check with EveryMatrix?

This reminds me so much of the problems I had with SlottoBank and would urge caution before depositing money here!

--

Also, the lady I spoke with on the phone today at the UKGC said Flamantis wasn't currently licenced and that she would investigate the use of their logo on the site. Maybe it is still pending?
Click to expand...

Thats even weirder because earlier I asked Everymatrix about Flamantis, they told me it's safe to use, has a full UK license and should all be ok.. :s
 
Feck,i had not noticed this thread on this casino and played there today as MG has just been a disaster for me so thought i would try Netent.
Made the WR and withdrew 120 Euro with docs sent so hoping it might be teething problems.
I had never had a problem with a everymatrix casino so i had no qualms about playing there but now a wee bit concerned after reading this thread.
 
Nicola said:
Well I was promised the money back to my card within 24 hours now told on live chat it hasn't been approved yet, money has gone back to my player account. Why is it everytime I speak with them on live chat they have to double check with EveryMatrix?

This reminds me so much of the problems I had with SlottoBank and would urge caution before depositing money here!

--

Also, the lady I spoke with on the phone today at the UKGC said Flamantis wasn't currently licenced and that she would investigate the use of their logo on the site. Maybe it is still pending?
Click to expand...

Normally any site using every matrix or piggy backing of another site could easy get a licence, So wonder why they Havant? Could it be that they are another slotobank? Because EM pulled the license from them due to that thread about the other casino sending email with slotobanks in the details
 
I am just going to add to this...

I have never been treated so badly by a casino as I have here so far.

They have lied to me from the get go, telling me any withdrawal would be processed within 2 hours.

They don't respond to emails, and their chat staff are very robotic.

I sent my documents and am being continually strung along with excuses, and they returned my Withdrawal to my account with no reason whatsoever given.

I have moaned at them but it gets me nowhere. There is no complaints email or anything like that, and most times I get the same person on chat.

I hope this is not going the way I am suspecting, but my gut feeling tells me it is.
 
Giving up with their live chat:

Me: Michael last night said the money would be back in my bank account within 24 hours
19:13
Ema: i I will escalate your request to the relevant level and will let you know via email as soon as possible.
19:13
Me: so the money has not been sent yet? Even though Michael last night promised it would be back on my card within 24 hours?
19:21
Ema: will let you know via email as soon as possible
closed the chat

--

Regarding licencing, it maybe a database issue with UKGC and when you call them they use the same database as the public. But Flamantis claim they were issued with a licence on 11th June 2015 but nearly three months later their domain name is still not showing as licenced.
 
Chat transcript from 09/02/2015
Alex (21:21:33): Please give me a moment to check. I will do my best to help you.
Alex (21:21:54): Your documents are pending in the list , for verification process
Alex (21:22:03): Will be done probably tomorrow.
Alex (21:23:00): Once your verification is done
Alex (21:23:09): You will withdraw all of your money
Alex (21:23:12): Without any problem
Alex (21:24:20): There is no issue , everything is provided to our security deparment
Alex (21:24:41): Once your account verified. you will be able to withdraw your money without any problem
Alex (21:24:54): Please do not get worried, everything is in process.
Alex (21:26:41): You are welcome . Will be done tomorrow probably and you will be able to withdraw your money ,
 
I want some good emails tomorrow.. dont want to live chat everyday.. i dont like ema,georg,michael.. whatever :D
 
Perez777 said:
I think, not ethically show stats from my aff-account, but believe me, people win there.
Click to expand...

Nothing wrong in showing some stats, I can show you some from my accounts, Certainly will not be from sites such as this one,

So you promote these? You can do / say what ever you please but to be honest, Yes people win and no dout they will get paid, But lies / stalling tactics is not good
 
Perez777 said:
To you don't verify account and don't pay?You did the deposit from the card or neteller/skrills?
How you sent scans?email?
Click to expand...

Before I deposited, I was told their withdrawals take 2 hours.

I deposited, sent them all my ID that has been accepted at all other casinos.

They then tell me it has been sent to their 'security team' and will take 2 hours.

Then 4 hours. Then 8 hours. Then tomorrow. Then the day after. Then it is in a queue. Then soon, but they do not know when. Card deposit.

Nicola was promised a payout, nothing has happened there either.

Oh - and their staff are beyond useless.
 
On my a-account of 7 people did withdrawal and received the money. Truth there small sum of 50-70 euros(from ndp fs,this max.).
How large sum you try withdrawal?
I can give you the manager-email, maybe he can will help you.

p.s they have now technical problems. my documents to them too didn't reach. it is perhaps necessary to wait
 
I thought EveryMatrix handled all the KYC checks and payments?
Isn't that one of their main services to their operators?

So any delay is probably being caused by the casino not passing the documents on to EM, for whatever reason :rolleyes::rolleyes:
 
I wont go any further in testing them or reviewing them. Sounds like a hit and miss casino not worth it. I wont promote a Casino like that on my sites thats for sure :thumbsup:

It shows again which is sad some affiliates out there is in it all for the money and don't care about players. Shame on them!! If I were you I would contact that affiliate at the website where you used link and have them pay up!

Hope it all works out for you though and you guys get your withdrawals very soon. Then run for the hill and get your accounts closed!! :thumbsup:
 
PaaskeDKnowUK said:
I wont go any further in testing them or reviewing them. Sounds like a hit and miss casino not worth it. I wont promote a Casino like that on my sites thats for sure :thumbsup:

It shows again which is sad some affiliates out there is in it all for the money and don't care about players. Shame on them!! If I were you I would contact that affiliate at the website where you used link and have them pay up!

Hope it all works out for you though and you guys get your withdrawals very soon. Then run for the hill and get your accounts closed!! :thumbsup:
Click to expand...

lol

But you have Conquer Casino with fckn terms...
 
Perez777 said:
lol

But you have Conquer Casino with fckn terms...
Click to expand...

Hey no need to turn your responsibility as an affiliate around and make this into an affiliate war I did not make that post aimed at you?? :mad:

If you did your homework you would notice I do not have them listed under my "best casinos list" or accredited list. I have only posted their no deposit offer which I do with other casinos for players to test them out without risking any deposits. And beside my Bonuswonderland site has not had much work done most of this year. I only recently started working again.

No where do I recommend any player to deposit or state they can easily win big money on that offer. Also just noticed that they already changed the offer again and has ridiculous terms with 200x wagering.

But main subject in this thread is Flamantis Casino so if you say good for them then that is great for you.

PS Maybe you should learn to use the English language proper before attacking other members/affiliates here. I won’t put up with that and if you have anything to say do it in private instead of trying to make another affiliate a fool. And please do PM me your website so I can check all the other great Casinos you promote on your site. I think I have idea which one it will be. Would it be netentcasino or one of those copy /paste sites called something with freespins which have keyword stuffing and always show top in google searches? :barf:
 
PaaskeDKnowUK said:
Hey no need to turn your responsibility as an affiliate around and make this into an affiliate war I did not make that post aimed at you?? :mad:

If you did your homework you would notice I do not have them listed under my "best casinos list" or accredited list. I have only posted their no deposit offer which I do with other casinos for players to test them out without risking any deposits. And beside my Bonuswonderland site has not had much work done most of this year. I only recently started working again.

No where do I recommend any player to deposit or state they can easily win big money on that offer. Also just noticed that they already changed the offer again and has ridiculous terms with 200x wagering.

But main subject in this thread is Flamantis Casino so if you say good for them then that is great for you.

PS Maybe you should learn to use the English language proper before attacking other members/affiliates here. I won’t put up with that and if you have anything to say do it in private instead of trying to make another affiliate a fool. And please do PM me your website so I can check all the other great Casinos you promote on your site. I think I have idea which one it will be. Would it be netentcasino or one of those copy /paste sites called something with freespins which have keyword stuffing and always show top in google searches? :barf:
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From where is so much rage at you? And where you saw attacks? Some aggressive reaction at you. It is necessary to be a little simpler. I only made a hint, in response to your appeal to close accouunts in Flamantis.
 
Perez777 said:
From where is so much rage at you? And where you saw attacks? Some aggressive reaction at you. It is necessary to be a little simpler. I only made a hint, in response to your appeal to close accouunts in Flamantis.
Click to expand...

Yeah sorry I might have overreacted here. But still you changed from subject of this thread thus derailing this thread by making a direct attack against me what else would you call it?? appeal to close acounts in Flamantis? Huh? I only told them and joked if they get their withdrawals then run for the hill and close their accounts. Yeah of course if the Casino is like it looks to be. I understand you might not be interested in your "own" players closing their account but that is another talk. Take care buddy :Angel:
 
Well i received an e-mail this morning to inform me my withdrawal had been rolled back into my account without me asking.
I spoke to CS and i was told to send my docs even though i had sent them yesterday.Then they came back and told me they were with their security dept.
Maybe they should change their name to confused casino as they are not on the ball.
 
thebigs said:
Well i received an e-mail this morning to inform me my withdrawal had been rolled back into my account without me asking.
I spoke to CS and i was told to send my docs even though i had sent them yesterday.Then they came back and told me they were with their security dept.
Maybe they should change their name to confused casino as they are not on the ball.
Click to expand...

That is exactly what happened to me - keep harassing them. Mine says paid, but I am not accepting that until I receive it.
 
This is not good enough, Do you reckon they get the withdraw than pass it on to EV or does it go straight to EV?

Something serious wrong with theses out fits coming from EM, Just been looking on some complaints sites and its rife, No payments etc, Money returned to account,
 
I´ve found a email from my best girl "Ema" in my Spamfolder..

Hi ,

Thank you for the provided documents.
However, in order to verify you, please provide a newer proof of address (no older than 3 months).

Sincerely,
Ema
 
XcLi0 said:
I´ve found a email from my best girl "Ema" in my Spamfolder..

Hi ,

Thank you for the provided documents.
However, in order to verify you, please provide a newer proof of address (no older than 3 months).

Sincerely,
Ema


////

it was from 30.june.15.. realy? :D
Click to expand...


More stalling tactics, They either doing this on purpose or they are as thick as shit
 
Hopefully EM will comment here today, yesterday I messaged them with this thread, and asked them to have a look and comment.

The whole thing is kind of weird, but at least they responded about your documents! I never had a response, but at least my wd says processed. I will know tomorrow night.

I am not straying from my usual casinos in future.
 
i always got the same text @ the livechat... they like the Copy & Paste function..

i dont think they will read this theard "soon as possible" :D
 

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