Flamantis. New NetEnt casino, stupid name, and pretty rogue?

[spintee]

Did you check if you'd get the same wagering?

More than likely 10% extra bonus & 100% extra wager,

I do not even no why I signed up, Hard to get out of now as even if I give my self a break who know's what casino's I would be bared from ? with this SE take a break EverMatrix issue

 

[Nicola]

Well I was promised the money back to my card within 24 hours now told on live chat it hasn't been approved yet, money has gone back to my player account. Why is it everytime I speak with them on live chat they have to double check with EveryMatrix?

This reminds me so much of the problems I had with SlottoBank and would urge caution before depositing money here!

--

Also, the lady I spoke with on the phone today at the UKGC said Flamantis wasn't currently licenced and that she would investigate the use of their logo on the site. Maybe it is still pending?

 

[spintee]

Do you no what these sites coming out of everymatrix remind me off !!!

Flavidus Limited / MYEG BV & the shit sites they pulled out such as fenix casino / vegas berry & the rest of the pile of rubbish,

I just do not understand how EM had a good reputation and now we are getting these dodgy casino's popping up all over the place, & All of the sites have EveryMatrix plastered all over there pages, Giving a few of the sites that use the platform a bad reputation.

 

[Casino2014man]

Well I was promised the money back to my card within 24 hours now told on live chat it hasn't been approved yet, money has gone back to my player account. Why is it everytime I speak with them on live chat they have to double check with EveryMatrix?

This reminds me so much of the problems I had with SlottoBank and would urge caution before depositing money here!

--

Also, the lady I spoke with on the phone today at the UKGC said Flamantis wasn't currently licenced and that she would investigate the use of their logo on the site. Maybe it is still pending?

Thats even weirder because earlier I asked Everymatrix about Flamantis, they told me it's safe to use, has a full UK license and should all be ok.. :s

 

[thebigs]

Feck,i had not noticed this thread on this casino and played there today as MG has just been a disaster for me so thought i would try Netent.
Made the WR and withdrew 120 Euro with docs sent so hoping it might be teething problems.
I had never had a problem with a everymatrix casino so i had no qualms about playing there but now a wee bit concerned after reading this thread.

 

[spintee]

Well I was promised the money back to my card within 24 hours now told on live chat it hasn't been approved yet, money has gone back to my player account. Why is it everytime I speak with them on live chat they have to double check with EveryMatrix?

This reminds me so much of the problems I had with SlottoBank and would urge caution before depositing money here!

--

Also, the lady I spoke with on the phone today at the UKGC said Flamantis wasn't currently licenced and that she would investigate the use of their logo on the site. Maybe it is still pending?

Normally any site using every matrix or piggy backing of another site could easy get a licence, So wonder why they Havant? Could it be that they are another slotobank? Because EM pulled the license from them due to that thread about the other casino sending email with slotobanks in the details

 

[Casino2014man]

I have just sent the everymatrix rep a PM about this thread and asked for their views

 

[Casino2014man]

I am just going to add to this...

I have never been treated so badly by a casino as I have here so far.

They have lied to me from the get go, telling me any withdrawal would be processed within 2 hours.

They don't respond to emails, and their chat staff are very robotic.

I sent my documents and am being continually strung along with excuses, and they returned my Withdrawal to my account with no reason whatsoever given.

I have moaned at them but it gets me nowhere. There is no complaints email or anything like that, and most times I get the same person on chat.

I hope this is not going the way I am suspecting, but my gut feeling tells me it is.

 

[Nicola]

Giving up with their live chat:

Me: Michael last night said the money would be back in my bank account within 24 hours
19:13
Ema: i I will escalate your request to the relevant level and will let you know via email as soon as possible.
19:13
Me: so the money has not been sent yet? Even though Michael last night promised it would be back on my card within 24 hours?
19:21
Ema: will let you know via email as soon as possible
closed the chat

--

Regarding licencing, it maybe a database issue with UKGC and when you call them they use the same database as the public. But Flamantis claim they were issued with a licence on 11th June 2015 but nearly three months later their domain name is still not showing as licenced.

 

[MiltonW]

I hope this is not going the way I am suspecting, but my gut feeling tells me it is.

So I got my thread title right at the first try

 

[Casino2014man]

Chat transcript from 09/02/2015
Alex (21:21:33): Please give me a moment to check. I will do my best to help you.
Alex (21:21:54): Your documents are pending in the list , for verification process
Alex (21:22:03): Will be done probably tomorrow.
Alex (21:23:00): Once your verification is done
Alex (21:23:09): You will withdraw all of your money
Alex (21:23:12): Without any problem
Alex (21:24:20): There is no issue , everything is provided to our security deparment
Alex (21:24:41): Once your account verified. you will be able to withdraw your money without any problem
Alex (21:24:54): Please do not get worried, everything is in process.
Alex (21:26:41): You are welcome . Will be done tomorrow probably and you will be able to withdraw your money ,

 

[XcLi0]

Bla bla bla..

i think they dont have enough money for us

 

[Casino2014man]

Yeah.. Something weird is definitely going on..

I have to say as well their English skills are lacking a bit..

 

[XcLi0]

I´ve just School english.. dont kill me haha

Im from Germany

 

[Casino2014man]

I´ve just School english.. dont kill me haha

Im from Germany

Yours is fine theirs sucks..

 

[XcLi0]

i think they have only a mouse and use copy&paste to communicate

 

[Casino2014man]

Yeah... For all we know it is one guy in a room, who calls himself Ema, Alex, Georg or Michael. Whichever he fancies at the time. Thinks he is fooling me.

 

[XcLi0]

I want some good emails tomorrow.. dont want to live chat everyday.. i dont like ema,georg,michael.. whatever

 

[spintee]

Ive actually caught cs out before about being the same person, Blatantly lied to me untill I caught them out,

 

[Perez777]

Hello all.This good casino.They have a very fasted withdrawals

 

[Casino2014man]

Hello all.This good casino.They have a very fasted withdrawals

Erm... They really don't...

 

[spintee]

Hello all.This good casino.They have a very fasted withdrawals

Rubbish, are you pulling our legs

 

[Perez777]

I know enough people who received payments from there in very short time.

 

[Casino2014man]

I know enough people who received payments from there in very short time.

Are you sure? This casino has been around for about 5 days, and everybody on this topic who has used them has had a pretty bad experience so far..

 

[Perez777]

Yes. Many people received the withdrawals with freespins (nodep)