I made my first deposit at casinomax two days ago October 9th. I took the welcome bonus because I like bonuses. I did quite well and made play through with a substantial balance.
I then asked chat what they needed for kyc process. The agent was very nice and sent me a link to the details. I submitted a copy of my passport and a utility bill. It turns out the bill wasn't acceptable because it was a pdf from my utility provider (paperless billing). I scanned another utility bill about an hour after I got the email and got a nice response from the rep that everything looked good but please wait up to two more business days for review.
I've been mostly paying at bitcoin casinos that pay out instantly so the wait is a bit of a bother but everyone have been very nice and knowing they are accredited I know they will pay me. I just wanted to share my experience with the casino up to this point.
I then asked chat what they needed for kyc process. The agent was very nice and sent me a link to the details. I submitted a copy of my passport and a utility bill. It turns out the bill wasn't acceptable because it was a pdf from my utility provider (paperless billing). I scanned another utility bill about an hour after I got the email and got a nice response from the rep that everything looked good but please wait up to two more business days for review.
I've been mostly paying at bitcoin casinos that pay out instantly so the wait is a bit of a bother but everyone have been very nice and knowing they are accredited I know they will pay me. I just wanted to share my experience with the casino up to this point.