bigjohn
Dormant account
- Joined
- Dec 21, 2012
- Location
- Northeast Coastal USA
Anybody care to share their experiences with the New Jersey casinos thus far? Where do you play mostly, connection and location verification problems?
Sometimes I feel like I am the only one playing at these places, come on New Jersey, chime in here.
I'll start by saying I have whittled down the array of online casinos available to just 3 which get the lions share of my business. In the order of my preference;
1) Virgin Casino. I like playing here mainly because Virgin was the first to offer WMS games and I support them for taking that step. They offer the fastest payouts I have ever experienced. There is zero pending time and a few seconds processing time. There have been times where I would deposit using ACH transfer in the morning, get a good run going, cash out after a few hours and have my winnings in my bank account via ACH the same day. I can't say much about their support because I never need it but the few times I have contacted them for non-critical things they have always been quick and responsive and pleasant. Connection problems, lag times, and location verification problems are virtually non-existent here. They are falling behind a bit in the number of slot games available but there is still plenty of variety there and it seems like every time I deposit and don't cash out there is always a couple of bucks put into my account the next day.
2) Golden Nugget Casino. This is where the greatest number of slot titles are available from the most varied providers. Currently there are 163 slot games available and it seems like they adding more every week. The Bally games are what initially got me started here. I do have fairly regular location verification problems here where the game will stop in the middle of spin and tell me my location can't be verified but I just close that game and immediately re-open it and it works fine. Support is excellent, probably the best among the New Jersey casinos. The few difficulties I have had or questions I have asked of them have always been handled instantly without the need to elevate the complaint or open a support ticket. They offer cash outs with zero pending time, a few hours to process and 36-48 hours to get into my bank account. Their promos and bonuses are very weak and I rarely take them.
3) Borgata Casino. I really want this to be my favorite place to play because, well, they're Borgata and I love the land based Borgata and they are still the only Casinomeister accredited casino in New Jersey. They have the best promos with mostly just 1X play-through. Good progressive jackpot games and the only downloadable client available in New Jersey. Payouts have zero pending time and are credited to my bank account 2 to 3 days later. For me, location verification has been horrible and it is now at the point that I can't even play at this casino anymore. No matter how I try to connect (I have 5 different wifi providers to choose from) I get "Sorry, you cannot play from your current location". IMO, their support is totally useless. The live chat window tells you you are first in the queue with like a minute or two wait time and it never connects. When I call them on the phone, mostly concerning my location verification problems, they tell me I have to contact my IP and hash it out with them. They tell me where I am attempting to play from based on the web site 'whatismyip.com' which is not even the system these casinos are supposed to be using. My IP addresses work fine at all the other places so it is not a problem with my IP but they just don't get it. This is not the only times I have had to deal with them and they have always been pretty much useless.
Resorts Casino gets an honorable mention here mainly for the Nextgen and Aristocrat games and the low stakes 'bonus spin roulette'.
That's about it for me, I would love to hear how my fellow Jerseyans are doing.
Sometimes I feel like I am the only one playing at these places, come on New Jersey, chime in here.
I'll start by saying I have whittled down the array of online casinos available to just 3 which get the lions share of my business. In the order of my preference;
1) Virgin Casino. I like playing here mainly because Virgin was the first to offer WMS games and I support them for taking that step. They offer the fastest payouts I have ever experienced. There is zero pending time and a few seconds processing time. There have been times where I would deposit using ACH transfer in the morning, get a good run going, cash out after a few hours and have my winnings in my bank account via ACH the same day. I can't say much about their support because I never need it but the few times I have contacted them for non-critical things they have always been quick and responsive and pleasant. Connection problems, lag times, and location verification problems are virtually non-existent here. They are falling behind a bit in the number of slot games available but there is still plenty of variety there and it seems like every time I deposit and don't cash out there is always a couple of bucks put into my account the next day.
2) Golden Nugget Casino. This is where the greatest number of slot titles are available from the most varied providers. Currently there are 163 slot games available and it seems like they adding more every week. The Bally games are what initially got me started here. I do have fairly regular location verification problems here where the game will stop in the middle of spin and tell me my location can't be verified but I just close that game and immediately re-open it and it works fine. Support is excellent, probably the best among the New Jersey casinos. The few difficulties I have had or questions I have asked of them have always been handled instantly without the need to elevate the complaint or open a support ticket. They offer cash outs with zero pending time, a few hours to process and 36-48 hours to get into my bank account. Their promos and bonuses are very weak and I rarely take them.
3) Borgata Casino. I really want this to be my favorite place to play because, well, they're Borgata and I love the land based Borgata and they are still the only Casinomeister accredited casino in New Jersey. They have the best promos with mostly just 1X play-through. Good progressive jackpot games and the only downloadable client available in New Jersey. Payouts have zero pending time and are credited to my bank account 2 to 3 days later. For me, location verification has been horrible and it is now at the point that I can't even play at this casino anymore. No matter how I try to connect (I have 5 different wifi providers to choose from) I get "Sorry, you cannot play from your current location". IMO, their support is totally useless. The live chat window tells you you are first in the queue with like a minute or two wait time and it never connects. When I call them on the phone, mostly concerning my location verification problems, they tell me I have to contact my IP and hash it out with them. They tell me where I am attempting to play from based on the web site 'whatismyip.com' which is not even the system these casinos are supposed to be using. My IP addresses work fine at all the other places so it is not a problem with my IP but they just don't get it. This is not the only times I have had to deal with them and they have always been pretty much useless.
Resorts Casino gets an honorable mention here mainly for the Nextgen and Aristocrat games and the low stakes 'bonus spin roulette'.
That's about it for me, I would love to hear how my fellow Jerseyans are doing.