Logo
external image

Do I have a case?

Joined
Jul 25, 2021
Location
Casino
I got 50 free spins at casino extreme. Won around $5. I finished wager and ended at $49. I went to cashout and was surprised to find out that minimum cashout has been increased to $50 from $20. Instead of risking $49 and trying to get to $50 I deposited $10 and completed 1x wager requirement and requested $56 cashout as it was my ending balance. The casino rejected my cashout and said I was mixing funds. They confiscated $49 and said they are returning initial deposit of $10. Do I have a case? Btw they are saying I accepted terms and conditions while signing up.

Just last year the minimum withdrawal was $20.
 

Attachments

  • IMG_20230314_224808.webp
    IMG_20230314_224808.webp
    150.4 KB · Views: 84
I got 50 free spins at casino extreme. Won around $5. I finished wager and ended at $49. I went to cashout and was surprised to find out that minimum cashout has been increased to $50 from $20. Instead of risking $49 and trying to get to $50 I deposited $10 and completed 1x wager requirement and requested $56 cashout as it was my ending balance. The casino rejected my cashout and said I was mixing funds. They confiscated $49 and said they are returning initial deposit of $10. Do I have a case? Btw they are saying I accepted terms and conditions while signing up.

Just last year the minimum withdrawal was $20.
It's unfortunate, but I think the casino do have a case here.
At ALL RTG casinos they have a maximum win and a minimum withdrawal from freebies. So trying to "bend the rules" by depositing more without checking with them first was always likely to end in disappointment.
Hindsight is a wonderful thing, but you should have just tried to make that extra buck before requesting a cash-out.

KK
 

Users who are viewing this thread

Accredited Casinos

Back
Top