i think this is living proof that some customer service personel dont even read your emails,
in a email i sent to casino rewards
and the reply,
you can clearly see i did enclose the 2 accounts numbers in my original email, so it makes me wonder do they actually read the emails you send them,
ok thats my friday moan over with
in a email i sent to casino rewards
hi,
i was just checking my casino rewards accounts at the cr website and i noticed i have 2 accounts at uk club casino,
i dont know how this happened i recently opened acc tukrxxxxxxxx after checking the cr website and noticing i didnt have an account there, but now i noticed another account tukrxxxxxxxx, this must have been added after i opened the tukrxxxxxxxx account,
please could you close one of them down and remove it from my list,
many thanks
and the reply,
Thank you for contacting the CR Helpdesk with your query.
Okay as far as I can see there is only one UK Club Casino on your casino rewards account, if you still think there is more than one could you please send both account numbers and we will be more than happy to look into that for you.
Sorry about the inconvenience and thankyou for your patience.
you can clearly see i did enclose the 2 accounts numbers in my original email, so it makes me wonder do they actually read the emails you send them,
ok thats my friday moan over with