Happened five times now, causes problems for both casino and my gaming.
Every time I deposit using the Microgaming platform, I input how much I wish to deposit press submit and the screen says 'Processing' and gets stuck on this for 20 minutes before timing out.
The money immediately leaves my bank account then three days later shows up on my bank statement as Seabrook or Datacash.
Problem is, the money never reaches my casino account and the casino says they have to wait five days for the log sheets for the payment provider - eventually, the casino credit my account manually.
Is there any reason for this as the casino's are baffled and I'm getting fed up of waiting three days to play!
Thanks
Every time I deposit using the Microgaming platform, I input how much I wish to deposit press submit and the screen says 'Processing' and gets stuck on this for 20 minutes before timing out.
The money immediately leaves my bank account then three days later shows up on my bank statement as Seabrook or Datacash.
Problem is, the money never reaches my casino account and the casino says they have to wait five days for the log sheets for the payment provider - eventually, the casino credit my account manually.
Is there any reason for this as the casino's are baffled and I'm getting fed up of waiting three days to play!
Thanks