[added 1.10.2014]
There has been quite a bit of discussion on some gambling message boards about why I am not willing to disclose this software provider. I was hired by a casino to audit their software provider so that the casino could post the CFG seal. This relationship was not a public audit and was never intended to be public.
I was not hired by a government agency to conduct a public audit. I was not hired by some third-party to publicly investigate a suspected rogue software product. I was hired as a private business by a private business to audit another private business. CFG is not affiliated with any jurisdiction or regulatory agency and has no public disclosure obligation. This relationship and all findings were and are confidential. The only public information would have been permission to use the CFG seal, if it was awarded. It wasn’t. My recourse under the terms of the contract did not provide for a public remedy.
As far as the number of casinos that run this software, I did a quick Google search and found 14 casinos. I am not sure of the exact number of casinos that currently use this software.
One of the greatest sources of security and safety are the players themselves. Every instance I know of a casino software company having their products exposed as rogue in the last few years has been initiated from a player complaint. Complaints by players may be taken lightly by the gaming community without significant evidence to back up their claims. Players who suspect rogue behavior need to keep careful records and be prepared to take proactive steps to back up their case. It is important that players continue to bring their issues forward through established portals, like Casinomeister, thePogg and Wizardofvegas.
No audit is perfect. No audit can be guaranteed to catch malfeasance. But, a rigorous fairness audit is better than no audit at all. It is important that players only choose eCogra, TST and CFG certified casinos. CFG certification, in particular, focuses purely on game fairness. These certifications may not be perfect, but a casino software product that fails to have any of these should be played with caution.