- Joined
- Mar 16, 2018
- Location
- Canada
Hi,
For the last 2 months Miami Dice casino has not paid my $76.31 withdrawl. I provided all the necessary bank info and they said they sent it, I asked my bank and they told me it was never received like Miami Dice claimed.
A support rep then showed me the account they sent it to; which did not match my bank account number. I told them this is my account # you sent it to the wrong one and they replied if you rearrange the account number we sent it to it's the same; which makes no sense cause how does this support rep understand how the Canadian banking system works?
Now I have never had any issues with Caddell casinos before in terms of withdrawls; when they withdraw to my credit card, but when they try to withdraw to my bank, there are numerous problems like the current one I am experiencing.
I told them I would black list their site, they insist the money was sent to me and I am lying and I have tried to show them proof otherwise that they are wrong but they are not listening.
It is only $76.31 but it is the principle here, I never received my money, Miami Dice is lying and they are doing nothing to try to help me out with the situation other then sending me the same emails over and over again.
Thank you.
For the last 2 months Miami Dice casino has not paid my $76.31 withdrawl. I provided all the necessary bank info and they said they sent it, I asked my bank and they told me it was never received like Miami Dice claimed.
A support rep then showed me the account they sent it to; which did not match my bank account number. I told them this is my account # you sent it to the wrong one and they replied if you rearrange the account number we sent it to it's the same; which makes no sense cause how does this support rep understand how the Canadian banking system works?
Now I have never had any issues with Caddell casinos before in terms of withdrawls; when they withdraw to my credit card, but when they try to withdraw to my bank, there are numerous problems like the current one I am experiencing.
I told them I would black list their site, they insist the money was sent to me and I am lying and I have tried to show them proof otherwise that they are wrong but they are not listening.
It is only $76.31 but it is the principle here, I never received my money, Miami Dice is lying and they are doing nothing to try to help me out with the situation other then sending me the same emails over and over again.
Thank you.