Do not deposit at CasinoUS ever,most of all do not request a 100% match deposit as a new player.
I have signed up as a new player for their $200 free play promo.I did not win anything,but I subsequently deposited $350 and withdrawed the same amount.
I emailed their support to request the 100% match deposit bonus,and later
recieved a email that requested me for various item of identity proof,which I did try to provide via numerous emails,which kept bouncing back.I phoned them numerous times too,and just get more email addy to send them to.
They have locked my account, and withhold my deposits,and when they did recieved all my identity proofs they send me an email that says they will not unlocked my account,because they named me as a high risk player.I subsequently found out that I have been locked out of all my accounts at vegas partner lounge too.
I have never ever obtained a bonus from any of their casinos ever,and the first time I request for one, I am robbed.How can I be high risk when I never ever requested a bonus before?And my first deposit at CasinoUS will be my last ever.
I am absolutely disgusted by their behavior,to this date I never did get my withdrawal back.They send me an email that says my withdrawal has been approved,but I never did recieved it.
Email below:
Please be advised that we have finalized your withdrawal request made on tccrxxxxxxxx
Please click on the following URL to view the details of the transaction:
Link Removed ( Old/Invalid)
We do hope this transfer meets your approval.
Please do not hesitate to contact us for any further information.
What a load of bull!!
I have signed up as a new player for their $200 free play promo.I did not win anything,but I subsequently deposited $350 and withdrawed the same amount.
I emailed their support to request the 100% match deposit bonus,and later
recieved a email that requested me for various item of identity proof,which I did try to provide via numerous emails,which kept bouncing back.I phoned them numerous times too,and just get more email addy to send them to.
They have locked my account, and withhold my deposits,and when they did recieved all my identity proofs they send me an email that says they will not unlocked my account,because they named me as a high risk player.I subsequently found out that I have been locked out of all my accounts at vegas partner lounge too.
I have never ever obtained a bonus from any of their casinos ever,and the first time I request for one, I am robbed.How can I be high risk when I never ever requested a bonus before?And my first deposit at CasinoUS will be my last ever.
I am absolutely disgusted by their behavior,to this date I never did get my withdrawal back.They send me an email that says my withdrawal has been approved,but I never did recieved it.
Email below:
Please be advised that we have finalized your withdrawal request made on tccrxxxxxxxx
Please click on the following URL to view the details of the transaction:
Link Removed ( Old/Invalid)
We do hope this transfer meets your approval.
Please do not hesitate to contact us for any further information.
What a load of bull!!