ok tried looking around for a new place to play came across casinoland run by one click group have never played at any of there other casinos,made an account tried depositing with new player offer was blocked from depositing contacted support got this reply
Dear Mark,
Following a review of your Casinoland account, we regret to inform you that as per bonus term 2 (below) of our bonus terms and conditions, you are not eligible for promotions.
2. We reserve the right, acting reasonably, to withdraw the availability of promotions to any customer at any time.
Casinoland reserves the right acting reasonably to withhold, restrict or cancel promotions from individual account holders in accordance with its eligibility, promotion abuse and internal risk policies at its reasonable discretion.
Furthermore, we regret to inform you that as per term 11a (below) of our general terms and conditions, with immediate effect your Casinoland account is closed and will remain closed.
11. ACCOUNT CANCELLATION
a. Casinoland reserves the right in its sole discretion to refuse, cancel the Services, and/or refuse to distribute profits to anyone…
You must not attempt to open any further accounts with any sites under the One Click Licence. In the event of this occurring, we reserve the right to confiscate any winnings, and any deposits made will be investigated in line with our terms and conditions.
ok so its there prerogative to do as they wish but its a bit vague towards me,i mean am i on sort of blacklist do you guys think???
Dear Mark,
Following a review of your Casinoland account, we regret to inform you that as per bonus term 2 (below) of our bonus terms and conditions, you are not eligible for promotions.
2. We reserve the right, acting reasonably, to withdraw the availability of promotions to any customer at any time.
Casinoland reserves the right acting reasonably to withhold, restrict or cancel promotions from individual account holders in accordance with its eligibility, promotion abuse and internal risk policies at its reasonable discretion.
Furthermore, we regret to inform you that as per term 11a (below) of our general terms and conditions, with immediate effect your Casinoland account is closed and will remain closed.
11. ACCOUNT CANCELLATION
a. Casinoland reserves the right in its sole discretion to refuse, cancel the Services, and/or refuse to distribute profits to anyone…
You must not attempt to open any further accounts with any sites under the One Click Licence. In the event of this occurring, we reserve the right to confiscate any winnings, and any deposits made will be investigated in line with our terms and conditions.
ok so its there prerogative to do as they wish but its a bit vague towards me,i mean am i on sort of blacklist do you guys think???
