- Joined
- Apr 29, 2011
- Location
- Eastern, US
Hello! I am in fear of retaliation from a certain casino that I have been gaming with simply because of my experience with them and posting my opinion on this casino. This particular casino has it's regulars (about 50 of them) that will say just about anything on behalf of the casino to protect the casino and possibly get perks out of it. I have had it with this casino however. After showing an RTP (return to player-where they factor in fuzzy math) of 77% in the last 30 days, I was disgusted. I begged and begged for a free chip because after all, I've been gaming with them for a bit now and this has been an exceptionally terrible "losing" streak. I even made a deposit again after shutting off deposits for a while (BAD mistake) and when I asked for a bonus on that deposit, I was told at first I would get a tiny fraction of it and then told in the SAME rep conversation that I couldn't get it. I was then shunned and treated like a bag of dirt. I've spent thousands and thousands of dollars with this unique casino (because of it's limited and one of a kind software) only to be treated like a no one. I even got banned from their "chat" logs because I commented about playing a BJ game where the dealer literally got 3 BJ's in a row. Others (the regulars in the casino) have made similar comments but have not been banned. I think I'm going to have to seek some type of regulatory board to review this casino and do whatever it takes to see that they stop treating players like this. I really wish I could tell you the name of this casino but the last time I tried to post something, I was basically threatened by the casino's wonderful manager. These "regular" players are lying about this casino! I hope no one else has this problem and I hope US players don't start having problems gaming after what I may have to see about doing with this casino. Please be careful fellow gamers. If a casino is too good to be true, it probably is and also if it is located in the UK, then it's probably tanking like the economy is right now (grabbing all it can while it can). Take care!