Hi
I really need some advice. I'm quite new to this, and already I'm having problems with a casino. I joined a casino called Oshi. Made a deposit for 100 euros, got a bonus and lost it all, then made another deposit for 100 euros and got another small bonus. I played slots for a while and then I won 1200 euros on a 3 euro bet on Piggy Ritches, played a bit more and then decided to withdraw.
After a while my withdrawal was discarded and I got a message saying that:
"Unfortunately, you have breached our max bet rule. It is clearly stated in our Bonus Terms & Conditions that "19. (Legal English) The maximum bet that can be placed is €5 or currency equivalent for other real (FIAT) money currencies we accept. For Bitcoin players the maximum bet is 25 mBTC (0.025 BTC).". Please, find the full instructions here:
For that reason, all your winnings are confiscated and your initial deposit reinstated. Please, keep this in mind for future in order to play fairly. "
I didn't read the rules that well, I didn't seven see that. And yes, I played few bets that were more than 5 euros. But still, my big win was on 3 euro bet. Is the casino doing right in confiscating my winnings? What should I do?
And one extra thing - now I have 100 euros on my acc, and I'm pissed off wth them. Want to cash out at least that 100 euros but the only withdrawal option they offer me is bank transfer and the minimum limit is 700 euros.
I really need some advice. I'm quite new to this, and already I'm having problems with a casino. I joined a casino called Oshi. Made a deposit for 100 euros, got a bonus and lost it all, then made another deposit for 100 euros and got another small bonus. I played slots for a while and then I won 1200 euros on a 3 euro bet on Piggy Ritches, played a bit more and then decided to withdraw.
After a while my withdrawal was discarded and I got a message saying that:
"Unfortunately, you have breached our max bet rule. It is clearly stated in our Bonus Terms & Conditions that "19. (Legal English) The maximum bet that can be placed is €5 or currency equivalent for other real (FIAT) money currencies we accept. For Bitcoin players the maximum bet is 25 mBTC (0.025 BTC).". Please, find the full instructions here:
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For that reason, all your winnings are confiscated and your initial deposit reinstated. Please, keep this in mind for future in order to play fairly. "
I didn't read the rules that well, I didn't seven see that. And yes, I played few bets that were more than 5 euros. But still, my big win was on 3 euro bet. Is the casino doing right in confiscating my winnings? What should I do?
And one extra thing - now I have 100 euros on my acc, and I'm pissed off wth them. Want to cash out at least that 100 euros but the only withdrawal option they offer me is bank transfer and the minimum limit is 700 euros.