Cas de litige [Dispute Cases]

[Mohamed Ben Aziza]

Victime de deux sites de casino de Rabidi Nv
( Myempire casino et Neon54 ) cas de trucage et des problèmes techniques
Je voudrais un remboursement

[Victim of two Rabidi Nv casino sites (Myempire casino and Neon54) cases of rigging and technical problems I would like a refund]

 

[maxd]

Hello and welcome to Casinomeister. As you will know from reading the Forum Rules we are an English-speaking website. I've translated your introductory post for you but we do ask that you respect the Forum Rules and post in English, or at least provide an English translation when you post.

Thank you for your understanding and cooperation.

As to your problems with the casinos: MyEmpire is licensed in Curaçao (8048/JAZ) which means we may be able to help you with that; Neon54 appears to be unlicensed which means that it will be much more difficult to get a good result. I see you've already filed a PAB so we'll continue that conversation there.

Regards,
Max Drayman
Forum Co-Moderator, Casinomeister.com

 

[Mohamed Ben Aziza]

Bonjour
Good morning the Neon54 site then gave me false information regarding the license and player security, so it pressured me to accept conditions so that I do nothing in the event of litigation and rigging I would like to know if I can speak with the site supervisor because I am really being scammed by this site. regarding the second site (Myempire) which also gave me the same problems, I lost more than 700€ because of this trick thank you for finding me a solution

 

[GourdFollower]

Bonjour
Good morning the Neon54 site then gave me false information regarding the license and player security, so it pressured me to accept conditions so that I do nothing in the event of litigation and rigging I would like to know if I can speak with the site supervisor because I am really being scammed by this site. regarding the second site (Myempire) which also gave me the same problems, I lost more than 700€ because of this trick thank you for finding me a solution

As you have two active PABs, you will know from having read the Player Arbitration Policies and Procedures that posting in public about your complaint(s) while we are working on them is a violation of your PAB obligations.

We ask that you cease posting in public while we assist you with your complaint.

Regards,
GourdFollower
Assistant to Max Drayman, Player Arbitration (PAB) Manager, Casinomeister.com

 

[Mohamed Ben Aziza]

Désolé pour ça
Okey

 

[maxd]

We'll assume that you understand that it is your responsibility to have read, to have understood and that you will comply with the Player Arbitration Policies and Procedures .

- Max

 

[Mohamed Ben Aziza]

Yes of course

 

[Mohamed Ben Aziza]

Thank You for Your help