New Review Caribic Casino - New Grey Zone casinos

[OC Elliott]

Evening all!

Sorry for the delay of me firstly introducing myself and posting here. I was on the golf course and it would seem that someone put an office on the fairway which took me quite some time to get the golf ball around, of course I needed to stop for a quick thirst quencher afterwards, but here I am.

Harry, thanks very much for pointing out that we got a digit wrong in the latitude and longitude co-ordinates embedded in our map, that’s fixed now so you’ll be pleased to read my very poor golf jokes will cease.

On a more serious note (not that serious)

Caribic is very happy to be here at Casinomeister, in the grey zone for now and possibly soon to run the gauntlet in the Baptism of Fire for Caribic’s accreditation.

Regarding bonuses, it’s quite simple, bonuses are optional. I would like to point out that a deposit bonus is normally available to increase a player’s balance for the purpose of enjoying various games that an online casino has to offer.

If you’re interested in giving Caribic a try, you’ll find a great sized game inventory available and responsive professional customer service which aim to provide every Caribic new and existing member the best environment in which enjoy a gaming session or two.

As you can see from the review Caribic has so far been online for a couple of years. We appreciate that customer service is ever evolving so weekend withdrawals as well as other aspects of our customer service will improve to meet the needs of Caribic Casino members.

Anyway, just wanted to pop over to Casinomeister and say hello (its been a while) Both myself and Sergej are looking forward to becoming more active here.

Regards,

Elliott.

 

[dunover]

Just a side note - I just booked Waxy's for the 6th of Feb. Mark your calendars!


What?? Elliot was Skyping me tonight saying he was going to jump into this thread.

A joke Bryan (my take on the golf course office block). I was speaking to him earlier and he was cracking-up telling me about the misplaced digit on Google Earth co-ordinates which Harry spotted had the Caribic address as the middle of a golf course lol....

So we was having a laugh about it, how it had ruined his game of golf etc.

Anyway, we've got the Channel 4 and Melinda Messenger organizing a team as we speak to move the office block onto the main road nearby and repair the golf ball pockmarks etc.

There will be a Caribic sister site opening shortly too, 19th-holeslots.com

 

[Dinahnana]

Sergej is on holiday now so Elliott was going to be dealing with the points raised in this thread.

Unfortunately he just called me from hospital after a bad accident. He was playing golf and whizzing down the fairway in a golf buggy when he ran face-first into a 2-storey office block some selfish bastard had dumped right in the middle of it, and got badly twatted.

More news when I hear.

He didn't last long. Love the post though gave me a right chuckle

 

[dunover]

He didn't last long. Love the post though gave me a right chuckle

Sorry, my bad, Sergej is out of the office, not on holiday. I'm sure he'll be back here tomorrow if you big bullies haven't frightened him off...

 

[brianmon]

Something any high-rollers may want to take note of, if they're considering joining...

10.6 Slot / Video Poker Maximum Wagers allowed. Unless you are granted express written inclusion to wager at higher amounts based on your VIP level with the casino, in the interest of responsible gaming and social responsibility, there is a maximum stake allowed per game round when you are betting without a bonus. This maximum stakes per spin bet are as follows:
All Slots: €25.00 total bet and/or €2.00 per line bet per slot spin.
All Video Pokers: $25.00 total bet and/or €5.00 coin size per hand.
While many of our slots will accept a higher wager as supplied by the game manufacture, please note that if you wager higher than these stated amounts, the casino wholly reserves the right to void the bet(s) and any winning(s).

That's CASH bets

 

[dunover]

Something any high-rollers may want to take note of, if they're considering joining...

10.6 Slot / Video Poker Maximum Wagers allowed. Unless you are granted express written inclusion to wager at higher amounts based on your VIP level with the casino, in the interest of responsible gaming and social responsibility, there is a maximum stake allowed per game round when you are betting without a bonus. This maximum stakes per spin bet are as follows:
All Slots: €25.00 total bet and/or €2.00 per line bet per slot spin.
All Video Pokers: $25.00 total bet and/or €5.00 coin size per hand.
While many of our slots will accept a higher wager as supplied by the game manufacture, please note that if you wager higher than these stated amounts, the casino wholly reserves the right to void the bet(s) and any winning(s).

That's CASH bets

Do you often bet more than $25 a spin?

Most casinos do this in some way, the bigger ones simply adjust max stakes in the software to have the same effect. Remember a newish operation isn't going to be set up to fund people hitting 1000x stake on $60 spins to be fair.

 

[spoton]

Do you often bet more than $25 a spin?

Most casinos do this in some way, the bigger ones simply adjust max stakes in the software to have the same effect. Remember a newish operation isn't going to be set up to fund people hitting 1000x stake on $60 spins to be fair.

lol... There is a huge difference between setting a trap with this kind of uncommon term and limiting max bets in the software. They have also existed for 2 years and are supposed to have the backing of a casino group that has been around for ages. No need to try sweeten this terrible deal. That they are even "grey zoned" here says alot about where this site is heading IMO.

 

[CaribicCasino]

Hi, again , everyone,

Good to see plenty of inputs and suggestions, it is much appreciated!
First, let me please confirm, - we do have week-end withdrawals. In most situations when transaction is pending during the week end, it is related to KYC documents review (if it is required) , not because of Saturday or Sunday, there is no pause, we are still working on week end
Also, yes, withdrawals can take up to 48 hours, but usually done faster than that, - we are trying our best to arrange these as quick as possible

Regarding the bonuses not being cashable, yes, - might be not so usual but these are the rules stated in terms we need to follow, this is just an option to take these or not.

I would also like to invite everyone to check out News page, - You will find it in NEWS section at the bottom of the site or directly at Outdated URL (Invalid) You will find some useful info there as for example promotions calendars for the current months.

Looking forward for Your next comments,
Sergej.

 

[dunover]

lol... There is a huge difference between setting a trap with this kind of uncommon term and limiting max bets in the software. They have also existed for 2 years and are supposed to have the backing of a casino group that has been around for ages. No need to try sweeten this terrible deal. That they are even "grey zoned" here says alot about where this site is heading IMO.

Grey zone is where all casinos are when applying for accreditation via BBF, nothing unusual! Once in the Grey Zone they will learn from the feedback how to improve to get out of it and then get accredited - or they won't.

When on the EM platform you don't have 'backing' from EM, they just provide the license/platform and each casino is separately and independently funded, as a White Label.

 

[colinsunderland]

Do you often bet more than $25 a spin?

Most casinos do this in some way, the bigger ones simply adjust max stakes in the software to have the same effect. Remember a newish operation isn't going to be set up to fund people hitting 1000x stake on $60 spins to be fair.

Do you own shares in these
I have no problems in casinos limiting stakes, I do have a problem when they don't limit them on the software side and hide it away in T&C's.

I don't play at bets of over £25 but I do sometimes play single line bets of over £2 and I wouldn't think of trawling through T&C's to check it was allowed, not on a cash bet anyway.

 

[Harry_BKK]

As i said last night, I only skipped through the T&C's but from just reading this thread I can see lots of FU clauses. This is one place where you have to read every "iota" before you play because i bet my last shirt that they will turn over every "iota" to find reasons not to pay.

As they are now, I would recommend: "RUN FOR THE HILLS"!

 

[brianmon]

Do you often bet more than $25 a spin?

Most casinos do this in some way, the bigger ones simply adjust max stakes in the software to have the same effect. Remember a newish operation isn't going to be set up to fund people hitting 1000x stake on $60 spins to be fair.

No. but it wouldn't be impossible for me to bet £2 a line.
There's at least one complaint on ask gamblers about winnings being confiscated for betting over the maximum, while playing with cash, not a bonus.


I, and the other contributors to this thread are merely pointing out the things that you would have previously pointed out, before your priorities changed, when you became an affiliate.

I notice that you're still advertising Caribic as "Payment in hours to minutes plus 150% Bonus with low Wagering" 45x D+B Isn't low, it's 75xB.
and the rep here has stated that " withdrawals can take up to 48 hours"

There's also no mention of that 150% being non-cashable on either your site or the summarised T&C on the promo landing page. It's tucked away in the general bonus T&C

 

[dunover]

Do you own shares in these
I have no problems in casinos limiting stakes, I do have a problem when they don't limit them on the software side and hide it away in T&C's.

I don't play at bets of over £25 but I do sometimes play single line bets of over £2 and I wouldn't think of trawling through T&C's to check it was allowed, not on a cash bet anyway.

Only 75%

I agree it's preferable to do it via the software if possible but it's like most casino rules, creating a parameter. Numerous casinos on here (accredited) have cash-out limits that are far below what you could win of many of their slots if a high-roller, so we could say that's inappropriate as the casino is basically saying "win more than xx times stake at xx bet then we won't/can't pay you."

We have the high and mighty colour-number with intentionally delayed cash-outs and poor RG. Yet accredited and lauded. Would they come on here and say "Yes, we're going to introduce weekend cash-outs" in response to us lot commenting? Would TF!

Videoslots, our highest-ever rated casino here were Cup-o-cocoa only licensed when I first played there and only got a UKGC License when the UK regs changed 2 years back. Everyone starts somewhere.

I've yet to see a perfect casino on here, although VS and Trada have come pretty close!

So in summation, yes personally I hope this site succeeds but I agree there are numerous things that need tweaking - that's the whole point of the BBF process and all I'm saying is that I know at least they'll listen to us all.

 

[Tirilej]

Wow, after reading this thread I can see no reason for anyone ever to sign up and play at this casino, not even those who don't use bonuses.
There are better places out there, that have rules that are fair and that pay faster. They have also been around for two years so they know perfectly well what they are doing.

For the first time dunover I see that you defend what you always have called BS before

 

[colinsunderland]

Only 75%

I agree it's preferable to do it via the software if possible

But it is possible, and thats where any argument saying this is acceptable falls down straight away. The ONLY time a casino would do this is if they are happy for a customer to lose out.

but it's like most casino rules, creating a parameter. Numerous casinos on here (accredited) have cash-out limits that are far below what you could win of many of their slots if a high-roller, so we could say that's inappropriate as the casino is basically saying "win more than xx times stake at xx bet then we won't/can't pay you."

We have the high and mighty colour-number with intentionally delayed cash-outs and poor RG. Yet accredited and lauded. Would they come on here and say "Yes, we're going to introduce weekend cash-outs" in response to us lot commenting? Would TF!

Videoslots, our highest-ever rated casino here were Cup-o-cocoa only licensed when I first played there and only got a UKGC License when the UK regs changed 2 years back. Everyone starts somewhere.

I've yet to see a perfect casino on here, although VS and Trada have come pretty close!

So in summation, yes personally I hope this site succeeds but I agree there are numerous things that need tweaking - that's the whole point of the BBF process and all I'm saying is that I know at least they'll listen to us all.

What other casinos failings are doesn't matter, this is a thread about a specific casino, and some things have been highlighted that will stop me, and others, ever playing here. If the casino changes them then thats great, but until they do, I don't think they will get much love in here.

Regarding 32Red, I closed my account when they did what they did with the RG options. They haven't had a penny from me since, if you are going to use others' bad practice then feel free to point out how bad Videoslots or Leovegas are with their policies, as they get 90% of my deposits between them, and then I would accept you have a point.

Regarding the Cup-o-cocoa license, that physically stops me playing here, but wouldn't if they were a decent casino and I was able to, so just because another casino started off there before they needed a UKGC license has no bearing on this.

 

[interlog]

$25 a spin or $2 a line is just plain silly. I don't play $25 a spin but have been known to do $2.50 one line theory spins on the likes of Royal Masquerade and Pimped and definitely wouldn't expect that not to be allowed.

For those promoting the casino, they may want to point out that this casino is not for the high rollers which though is a relatively small chunk of the market, but the most lucrative one.

 

[colinsunderland]

$25 a spin or $2 a line is just plain silly. I don't play $25 a spin but have been known to do $2.50 one line theory spins on the likes of Royal Masquerade and Pimped and definitely wouldn't expect that not to be allowed.

Exactly the games I do the same on

 

[brianmon]

I would also like to invite everyone to check out News page, - You will find it in NEWS section at the bottom of the site or directly at Outdated URL (Invalid) You will find some useful info there as for example promotions calendars for the current months.

Looking forward for Your next comments,
Sergej.

Erm..... What news? The last entry appears to have been made back in January. And the promotions calendar seems to be mainly filled with non-cashable bonuses, which apparently aren't important anyway

 

[konchr]

Ridiculous wagering requirements - Bonus given to disallow a withdrawal AVOID

I deposited 60 euro and got a 5euro bonus! I didn't even realize I got a bonus until I tried to withdraw 450 euro.

There was no pop-up or tick box, they just gave it to me. The bonus wagering was 2275!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! for a 5 euro bonus!!!!!!! this is ridiculous. that is 455x bonus given! without even asking it.

I didn't even realize until my balance went above 450 and I went to withdraw. I spoke to the very rude chat (i have the conversation in an email), and they told me that since i played (even though I never used the 5 euro bonus) I could not withdraw.
This practice is made so that people who don't realize this get screwed and can never win.

 

[CaribicCasino]

Dear Konchr,

Thank You for this post, let me please have a look at this case in detail and come back to You with the explanation.

Kind Regards,
Sergej.

 

[Harry_BKK]

I deposited 60 euro and got a 5euro bonus! I didn't even realize I got a bonus until I tried to withdraw 450 euro.

There was no pop-up or tick box, they just gave it to me. The bonus wagering was 2275!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! for a 5 euro bonus!!!!!!! this is ridiculous. that is 455x bonus given! without even asking it.

I didn't even realize until my balance went above 450 and I went to withdraw. I spoke to the very rude chat (i have the conversation in an email), and they told me that since i played (even though I never used the 5 euro bonus) I could not withdraw.
This practice is made so that people who don't realize this get screwed and can never win.

Catch 22 for unwary players!

No chance to opt-in or opt-out of the bonus, it just gets added and if you don't pay attention ---> Bang, a massive wagering attached for 5 f**king bucks!

Despicable if this turns out to be true!!!

 

[lockinlove]

Dear Konchr,

Thank You for this post, let me please have a look at this case in detail and come back to You with the explanation.

Kind Regards,
Sergej.

Unless the chat log is fake, what are you guys thinking doing this to players? The chat agent confirms the claim. And once you come back and confirm this I hope you are thrown in the rogue pit. You know damn well giving someone $5 and 500x wager is nothing but a ploy to make sure this player cant withdraw if they win. There is no other reason behind this. It isnt a promotion of any sort and any player on the planet would take part in. And its small enough amount you guys did this hoping the player wouldnt notice.

And given all the shitty and shady terms, I am quite surprised to see some affiliates and long time members try and defend this bullshit casino.

Also, your support is a joke and so is their pathetic attempt and trying to compare this sneaky tactic to a dinner out situation.

 

[Casinomeister]

I deposited 60 euro and got a 5euro bonus! I didn't even realize I got a bonus until I tried to withdraw 450 euro.
...

I've spoken to the rep about this on Skype and they are taking a serious look at this. Just so you know.

 

[CaribicCasino]

5 EUR bonus case.

Hello Konchr,

Thank you for bringing to our attention the bonus that you had received. After an extensive investigation, please allow me explain the case with the €5 bonus that was issued to your account.
This email is not intended to say you/we were correct or wrong - vice versa. Rather, you discovered something that had warranted your attention to us and we took (and are) taking your case very seriously. And, we honestly appreciate your comments and case points that you had made. Regardless of you posting on forums, the actions and reactions that you will read below would have been the exact same.
We are absolutely appalled by our Chat Reps response and handling of your account. A simple review of your account would have made it clear that there was a problem with a member getting a mere $5 bonus and having WR of $2275. Without a doubt, an oversight was made by not only our Chat Rep, but also our tech team in setting the $5 Weekly Pirate bonus to this WR amount and posting standard terms for such a small chip bonus. We’ve not been altered to this until your case. As such, we have already corrected the WR and terms for this particular bonus offer. We have also reviewed all of our bonuses, technical settings and terms to ensure they are properly displayed and set correctly.
Moreover, we can tell you that the Rep is fully aware of our displeasure in handling the case. It should have been immediately forwarded to Management for additional review. But, that did not happen and we take full accountability for the service level you had received and apologize for your inconvenience and THANK YOU for holding us accountable for such a senseless situation that could have been resolved in under 30 seconds.

We are aware of your total winnings of €800 and those funds have been processed already. We are also taking the necessary steps to assure that all of our Support Agents are proactive and proper in handling ALL cases that arrive for support.
We wish you the very best of luck and thank you for your time in this matter.

With kind regards,
Sergej.

 

[konchr]

I've spoken to the rep about this on Skype and they are taking a serious look at this. Just so you know.

I will happily forward you the Gmail transcript.