BITSTARZ Support making error

[AcesFull]

Hi
I’m new here so hello . I don’t wish my first thread to be a complaint especially against a highly rated casino . Is it possible for the Bitstarz forum representative to contact me by DM in the first instance as I believe this can be easily dealt with if they look at it , it seems just a silly mistake by support and I believe if someone in authority glanced at it they’d see that instantly
Thanks and hello again

 

[Nate]

Hi
I’m new here so hello . I don’t wish my first thread to be a complaint especially against a highly rated casino . Is it possible for the Bitstarz forum representative to contact me by DM in the first instance as I believe this can be easily dealt with if they look at it , it seems just a silly mistake by support and I believe if someone in authority glanced at it they’d see that instantly
Thanks and hello again

Hi,

Welcome to the forum. I'm tagging the rep to alert them. @BitStarz

You can also PM the rep here: BitStarz

Nate

 

[AcesFull]

Hi,

Welcome to the forum. I'm tagging the rep to alert them. @BitStarz

You can also PM the rep here: BitStarz

Nate

Thank you Nate much appreciated

 

[AcesFull]

Hi,

Welcome to the forum. I'm tagging the rep to alert them. @BitStarz

You can also PM the rep here: BitStarz

Nate

Nate I’m talking with the @BitStarz representative on DM but now no matter what I do when I try to reply to their latest messages I just keep getting errors and the message won’t send ?

 

[AcesFull]

Even simple typing “can’t reply” with no files attached nothing but that in the reply message gets this error ?

 

[Nate]

Even simple typing “can’t reply” with no files attached nothing but that in the reply message gets this error ?

Could you try again and let me know, please?

Nate

 

[AcesFull]

Could you try again and let me know, please?

Nate

Sorry all good now nate should of posted to confirm - just waiting on @BitStarz rep to respond

 

[AcesFull]

Is it usual for @BitStarz rep to not be around for 5 days @Nate ?

 

[Nate]

Is it usual for @BitStarz rep to not be around for 5 days @Nate ?

Yeah, it certainly happens. We have come off the weekend, and some of the reps may take days off and leave.

I'd give it a day or so, and if you have no joy, drop me a PM to remind me, and I'll see what we can do.

Nate

 

[maxd]

Apparently this issue is being pursued elsewhere, closing thread so as not to have CM dragged into that.