- Joined
- Oct 29, 2007
- Location
- England
Your Question: Hi, I'm playing on the Sunday 100% match and my turnover for my bonus hasn't started yet, this is a use full tool to help on wagering. Can you help on this.
Operator: Support Andreas
--------------------------------------------------------------------------------
10:55 Your Question: Hi, I'm playing on the Sunday 100% match and my turnover for my bonus hasn't started yet, this is a use full tool to help on wagering. Can you help on this.
10:55 Please wait and one of our operators will be with you shortly.
10:55 You are now chatting with Support Andreas - Redbet
10:55 Support Andreas: Welcome to our LiveChat support. I'm happy to assist you in either English or Swedish.
10:55 Support Andreas: Hallo Timothy
10:55 Timothy : Hello
10:56 Support Andreas: I will have a look at that
10:56 Timothy : Thanks.
10:58 Support Andreas: since to bonus is divided up between bonus money and real money your are playing for your real money first and i can see that you have 114.33€. If you want to play with your bonus money I suggest you to transfer the money to your poker or live casino wallet
10:59 Timothy: I don't understand that? Do you mean I haven't dipped into the bonus funds yet so my wagering won't start to I do that?
11:01 Support Andreas: No exactly, and that is why your winnings are not a bonus ether you have received them as real money. But if you transfer them to another wallet you will start using the bonus money
11:03 Timothy: I defiantly sat down with 40 Euros when I started playing slots so there was no need to transfer any money.
11:04 Support Andreas: No but since you have real money and bonus money on your account you play with your real money first, which is not counted toward the bonus wagering
11:05 Timothy: So that means I can cash out when I want then and forfeit the bonus amount off 20 Euros.
11:05 Support Andreas: Yes you can do that
11:06 Timothy: otherwise I would have to lose my 20 Euro real funds to make cashout
11:07 Support Andreas: No you can transfer it to another wallet on Redbet and then you starts playing with the bonus money
11:07 Support Andreas: For example the poker wallet or live casino
11:07 Timothy: So if I put in for withdrawal now for 114.33 I would be paid that and not just my 20 deposit?
11:08 Timothy: I dont play poker or live casino.
11:09 Support Andreas: You do not have to play it just transfer the money there
11:10 Timothy: And it would attract a bonus if I transferred to poker or live casino right?
11:11 Support Andreas: Yes then you will play with the bonus money instead
11:11 Timothy: Bonus money where?
11:11 Timothy: I only play slots.
11:12 Timothy: Are you trying to give me a tip so I can cashout 114.33 then play with the 20 bonus funds on slots?
11:12 Support Andreas: you have a casino bonus that you will use if you move the money from your real mony to another wallet
11:13 Support Andreas: If you cashout you will lose the bonus but If you move the money you can play with the bonus and then cashout
11:14 Timothy: I see. And I will not get hit with another bonus at the live casino?
11:15 Support Andreas: No you will not
11:16 Timothy: Okay, that was very help full and honest.
11:16 Timothy: You just gave me a 20 Euro free punt right?
11:16 Support Andreas: Honesty usually works best
11:17 Timothy: Yes I agree the truth flows lies don't.
11:17 Support Andreas: You have the Sunday bonus so that is the bonus you have on your account
11:18 Timothy: Okay thanks, I will continue my play then.
11:18 Timothy: Gold Star coming your way
11:19 Timothy: all right bye then.
11:19 Support Andreas: Thank you Timothy, have a great Sunday
11:20 Timothy: You too when you get off work.
11:20 Timothy: Bye.
11:20 Support Andreas: Thank you
11:20 Support Andreas: Bye bye
................................................................................................................
The 20 Euro Sunday only 100% bonus match at Redbet is certainly worth a punt, am I last to notice? If not to all I hope my above chat with Andreas helps those who didn't know it was sticky and transferable which is still hard to believe. It's an ST bonus
Operator: Support Andreas
--------------------------------------------------------------------------------
10:55 Your Question: Hi, I'm playing on the Sunday 100% match and my turnover for my bonus hasn't started yet, this is a use full tool to help on wagering. Can you help on this.
10:55 Please wait and one of our operators will be with you shortly.
10:55 You are now chatting with Support Andreas - Redbet
10:55 Support Andreas: Welcome to our LiveChat support. I'm happy to assist you in either English or Swedish.
10:55 Support Andreas: Hallo Timothy
10:55 Timothy : Hello
10:56 Support Andreas: I will have a look at that
10:56 Timothy : Thanks.
10:58 Support Andreas: since to bonus is divided up between bonus money and real money your are playing for your real money first and i can see that you have 114.33€. If you want to play with your bonus money I suggest you to transfer the money to your poker or live casino wallet
10:59 Timothy: I don't understand that? Do you mean I haven't dipped into the bonus funds yet so my wagering won't start to I do that?
11:01 Support Andreas: No exactly, and that is why your winnings are not a bonus ether you have received them as real money. But if you transfer them to another wallet you will start using the bonus money
11:03 Timothy: I defiantly sat down with 40 Euros when I started playing slots so there was no need to transfer any money.
11:04 Support Andreas: No but since you have real money and bonus money on your account you play with your real money first, which is not counted toward the bonus wagering
11:05 Timothy: So that means I can cash out when I want then and forfeit the bonus amount off 20 Euros.
11:05 Support Andreas: Yes you can do that
11:06 Timothy: otherwise I would have to lose my 20 Euro real funds to make cashout
11:07 Support Andreas: No you can transfer it to another wallet on Redbet and then you starts playing with the bonus money
11:07 Support Andreas: For example the poker wallet or live casino
11:07 Timothy: So if I put in for withdrawal now for 114.33 I would be paid that and not just my 20 deposit?
11:08 Timothy: I dont play poker or live casino.
11:09 Support Andreas: You do not have to play it just transfer the money there
11:10 Timothy: And it would attract a bonus if I transferred to poker or live casino right?
11:11 Support Andreas: Yes then you will play with the bonus money instead
11:11 Timothy: Bonus money where?
11:11 Timothy: I only play slots.
11:12 Timothy: Are you trying to give me a tip so I can cashout 114.33 then play with the 20 bonus funds on slots?
11:12 Support Andreas: you have a casino bonus that you will use if you move the money from your real mony to another wallet
11:13 Support Andreas: If you cashout you will lose the bonus but If you move the money you can play with the bonus and then cashout
11:14 Timothy: I see. And I will not get hit with another bonus at the live casino?
11:15 Support Andreas: No you will not
11:16 Timothy: Okay, that was very help full and honest.
11:16 Timothy: You just gave me a 20 Euro free punt right?
11:16 Support Andreas: Honesty usually works best

11:17 Timothy: Yes I agree the truth flows lies don't.
11:17 Support Andreas: You have the Sunday bonus so that is the bonus you have on your account
11:18 Timothy: Okay thanks, I will continue my play then.
11:18 Timothy: Gold Star coming your way

11:19 Timothy: all right bye then.
11:19 Support Andreas: Thank you Timothy, have a great Sunday
11:20 Timothy: You too when you get off work.
11:20 Timothy: Bye.
11:20 Support Andreas: Thank you

11:20 Support Andreas: Bye bye
................................................................................................................
The 20 Euro Sunday only 100% bonus match at Redbet is certainly worth a punt, am I last to notice? If not to all I hope my above chat with Andreas helps those who didn't know it was sticky and transferable which is still hard to believe. It's an ST bonus






They've changed that in the last 24 hours then!!!!

)