Yeah that's what I would like to know too. I thought that the bug had been fixed already.
By the way, do they use different reels during free spins? I had to spin 500 times to finally get the free spins round but there were very few of those higher paying scatter animals (mostly just coconuts and kiwis). During normal spins, these symbols appear much more frequently (and they are not scatters then). What a ripoff!
This is likely, I have noticed that the new Tomb Raider uses a different set of reels for the 10 spins feature. It's pretty obvious, as when you enter the free spins game, you get to click on "start free spins", yet you will see that you no longer have your triggering scatters!
When you exit free spins, you will be returned to the original set of reels where you see the initial triggering spin with the scatters again.
MG have other games where the reels are altered during free spins in how payouts are evaluated, so it is only one further step to alter the symbol strips as well for a bonus round. Normally, such alterations are meant to BOOST the wins during free spins, so if they have used this to cut back the potential, this would be disappointing, as it goes against the expectations for a bonus round, which is supposed to offer ENHANCED payouts.
Scattered monkeys in free spins ONLY count if they are the SAME Primate, including Big Break, which can substitute for the relevant Ape. This is not all that clear in the rules, as it seems to indicate that 5 of ANY Monkey will count as a scatter. 5 Monkey Scatters also pays 500x when in free spins, far more than expected (see my screenshot in the Ladbrokes promo thread).
The bug will only be fixed when the casino updates on your PC, this should be automatic once the server detects it, so maybe some casinos do not yet have the patch. I am seeing it rolled out on my accounts, and not all at the same time.