asadzareef89
Meister Member
- Joined
- Feb 13, 2013
- Location
- United Kingdom
Apparently any bonus you use has to be wagered even if you lose, I didnt know this but found out today as i made a deposit yesterday and played through good amount to find out i havent even started the wagering as I still have wagering left for a birthday deposit bonus i received last month
Maybe it's in there terms but i didnt know this so beware
I emailed asking why i have to wager an old bonus as my balance was 0.00 b4 the deposit and i got the following reply
Hi asad,
Thank you for your email.
Your wagering is going towards a Birthday Bonus that you received on 28/10/15, and as such will have to be completed before any other bonus wagering can be completed.
If you have any further questions please do not hesitate to contact us.
Kind regards,
Grant
The bgo Customer Care Team
Maybe it's in there terms but i didnt know this so beware
I emailed asking why i have to wager an old bonus as my balance was 0.00 b4 the deposit and i got the following reply
Hi asad,
Thank you for your email.
Your wagering is going towards a Birthday Bonus that you received on 28/10/15, and as such will have to be completed before any other bonus wagering can be completed.
If you have any further questions please do not hesitate to contact us.
Kind regards,
Grant
The bgo Customer Care Team