salmonman12
Dormant account
- Joined
- Mar 17, 2014
- Location
- bridgend, south wales
hi, been around this site for a while but havent really contributed much so here goes. On the 24th october i spent way more online than i would of liked on online casinos that i decided to self exclude. Spent an hour going round the different casinos i was a member of and with a few clicks of the button i was able to self exclude no problems, except for 1 site, BETFRED. They wanted me to email them some different details and that i did correctly. 10 days on betfred have just let me spend a bomb on there site , now i know they didnt make me spend the money but surely i should of been self excluded i thought, so went and chat and they informed me that they have received no email from me and to supply screenshots which i have done and am awaiting a reply.
My question are where do i stand with this do you think they should not of let me spend my money there if i prove the email was sent? and my biggest question is why on earth could i self exclude on over half a dozen sites with 3 clicks of the mouse but with these scammers i had to right a short essay and email it to them
My question are where do i stand with this do you think they should not of let me spend my money there if i prove the email was sent? and my biggest question is why on earth could i self exclude on over half a dozen sites with 3 clicks of the mouse but with these scammers i had to right a short essay and email it to them