Sorry Casinomeister, Could you delete this so I can post it in the Betfred Thread. No Idea why its appered like this?
Maybe it was removed from the Betfred thread, since it is not relevant for that thread
Hmmm, fair point but it was top show that Betfred are not averse to changing reports at their own leisure.
Fair point again its not a comapint as I got paid (It was 4 years ago)And then the moderators and I have to play "whack the mole" on keeping this forum organized. Please post your screenshots in this thread. It is a totally different issue than the other.
What explanation did they offer for this?
OMG! A single sentence of only seven words?
Who are you, and what have you done with VWM??
Like I said, 4 years ago but they just paid me and closed the account.
An apology!? An explanation?
My best guess - someone contacted support to change a bet they incorrectly placed/wanted amending, support screwed up - they checked and coughed up.
Like I say, the backend systems at an online bookie that I've seen are scarily in depth - something like this could not possible happen without being able to track it back.
?
It was my bet. There was nothing wrong with it and I didnt ask for anything to be changed. It was all done after the result.
Sorry, I didn't make myself very clear (for a change)
What I meant was, I'm guessing the change was requested by someone else and mistakenly applied to your account or something similar. I.e It took a definite action and was a mistake. There's no way on this earth Betfred would try and back out of such a small payout.
Twice I've backed a horse in a real world bookies, both times they came in and the rep had put them on an entirely different horse for me. Fortunately they just took a look at the scanned ticket in the real world and immediately apologised before handing over the cash...
What I'm saying is, it's an unusual one, but I'm pretty certain it is probably human error as opposed to a glitch in the software or anything nefarious.
That TV programme recently about Paddy Power showed the 'quality' of some support staff and their disdain for some customers.
Well, I bet Betfred operator has different side of story than the complaint here. There is always two side of story. So if anyone have problem must post private message to one of bedfred rather than posting here. By closing his account is probably more than the problem he had due to a serious breach the term and condition. Who knows really. I don't think PAB is necessary because his account was paid then closed. If he was banned from Betfred then there is no go. Its over and time to move on to somewhere else. Like previous post someone made complaint about triple 7. Well he got kicked out cos of cheating with bot. Betfred was right. So it seems to me Betfred is telling the truth whole time before hand. 4 yeas ago is way off topic to me bit too far late for it to get it sorted out. I think this make sense when I said that.