Crazy day, I log into Betfair and see my bets in fractional form under my Bets, this is the first time I have seen this as it's always been decimal. I look for an option to change it back but there is none. So I go to chat, he tells me there is an option to change it, I tell him wrong answer, there isn't.
I get sent to a specialized team and he tells me that my account has been changed to fractional and there is no option to change it back to decimal. He tells me this is a business decision and is sorry I'm not happy.
Does Betfair have a rep here? How can it be possible they allow people to choose their settings on Sportsbook, and say the choice will be remembered but change my account setting out of the blue, without notification and tell me I cannot have it decimal?
Really sounds crazy and it should be a simple fix, since for the past year everything has been decimal to me. Business decision? BS answer. I got the whole chat copied too.
Anybody had this happen to them? Am I crazy in thinking players should have a choice here and not have the management decide who gets to see their odds in which format?
I get sent to a specialized team and he tells me that my account has been changed to fractional and there is no option to change it back to decimal. He tells me this is a business decision and is sorry I'm not happy.
Does Betfair have a rep here? How can it be possible they allow people to choose their settings on Sportsbook, and say the choice will be remembered but change my account setting out of the blue, without notification and tell me I cannot have it decimal?
Really sounds crazy and it should be a simple fix, since for the past year everything has been decimal to me. Business decision? BS answer. I got the whole chat copied too.
Anybody had this happen to them? Am I crazy in thinking players should have a choice here and not have the management decide who gets to see their odds in which format?