I have been playing for over a year now at bellerock group.....
lost at least 10K and more.......
in that year i tried to make 2-3 withdrawals
after the first withdrawal they asked me for my ID and utility bil
so i did....... no problems withdrawal was on my bank after 36 hrs..
second withdrawal ...... they did not process at all.....
when i asked live chat after a few days why.... they told me they needed my ID and a utility bil????? i told them i already did that... they sad i did not
i have proof i already send it.... they wont believe me....... i send the docs again... and received an email from finance dept they dont need it?
i ask live chat again... they tell i do need to send it again..... on and on
did not receive my money and i cancelled the withdrawal....lost it all in 1-2 hrs original withdrawal was 1000$...... did not get a single free spin in that amount and i played at 75ct upto 1.75...... never happend before to me....
so i told bellerock what i was thinking.... results... my acount got closed.....
after 1-2 moths i started thinking darn..... i lost a lot hardly any win....
lets ask them to try it again....(how dumb can i be)
they opend my acount again....... i started playing again
made a few deposits.....
and got an amazing win of 1500$ on a 1.80 bet got 5 wilds in free spins 3x multiplier on lady's of the orient.......
that was last week... first of all my withdrawal is stil pending and i can cancel it........... if i ask live chat why they dont procces the withdrawal they tel me the finance dept needs more time..... but the withdrawal is stil up for cancel so i can go on playing........
I DONT WANT TO........ i just want to be payed?
well they told me to wait for next week......
and than they also tell me that the pending time for my withdrawals wil be 72hrs from now on instead of 24hrs.......i asked them why..... and they said it is for me so i can benefit more from my win????????????(in other words you got more time to spend it)
if i win on tuesday il get my money after a week? yes they say.......
LOLOLOLOL
made a few withdrawals and only 1 is payed....................
acredited casino? my bum......
BELLEROCK SUCKS big time
lost at least 10K and more.......
in that year i tried to make 2-3 withdrawals
after the first withdrawal they asked me for my ID and utility bil
so i did....... no problems withdrawal was on my bank after 36 hrs..
second withdrawal ...... they did not process at all.....
when i asked live chat after a few days why.... they told me they needed my ID and a utility bil????? i told them i already did that... they sad i did not
i have proof i already send it.... they wont believe me....... i send the docs again... and received an email from finance dept they dont need it?
i ask live chat again... they tell i do need to send it again..... on and on
did not receive my money and i cancelled the withdrawal....lost it all in 1-2 hrs original withdrawal was 1000$...... did not get a single free spin in that amount and i played at 75ct upto 1.75...... never happend before to me....
so i told bellerock what i was thinking.... results... my acount got closed.....
after 1-2 moths i started thinking darn..... i lost a lot hardly any win....
lets ask them to try it again....(how dumb can i be)
they opend my acount again....... i started playing again
made a few deposits.....
and got an amazing win of 1500$ on a 1.80 bet got 5 wilds in free spins 3x multiplier on lady's of the orient.......
that was last week... first of all my withdrawal is stil pending and i can cancel it........... if i ask live chat why they dont procces the withdrawal they tel me the finance dept needs more time..... but the withdrawal is stil up for cancel so i can go on playing........
I DONT WANT TO........ i just want to be payed?
well they told me to wait for next week......
and than they also tell me that the pending time for my withdrawals wil be 72hrs from now on instead of 24hrs.......i asked them why..... and they said it is for me so i can benefit more from my win????????????(in other words you got more time to spend it)
if i win on tuesday il get my money after a week? yes they say.......
LOLOLOLOL
made a few withdrawals and only 1 is payed....................
acredited casino? my bum......
BELLEROCK SUCKS big time