Bellerock wont payout

Mirvel

Banned User
Joined
Jun 28, 2010
Location
unknown
I have been playing for over a year now at bellerock group.....
lost at least 10K and more.......
in that year i tried to make 2-3 withdrawals
after the first withdrawal they asked me for my ID and utility bil
so i did....... no problems withdrawal was on my bank after 36 hrs..
second withdrawal ...... they did not process at all.....
when i asked live chat after a few days why.... they told me they needed my ID and a utility bil????? i told them i already did that... they sad i did not
i have proof i already send it.... they wont believe me....... i send the docs again... and received an email from finance dept they dont need it?
i ask live chat again... they tell i do need to send it again..... on and on
did not receive my money and i cancelled the withdrawal....lost it all in 1-2 hrs original withdrawal was 1000$...... did not get a single free spin in that amount and i played at 75ct upto 1.75...... never happend before to me....
so i told bellerock what i was thinking.... results... my acount got closed.....
after 1-2 moths i started thinking darn..... i lost a lot hardly any win....
lets ask them to try it again....(how dumb can i be)
they opend my acount again....... i started playing again
made a few deposits.....
and got an amazing win of 1500$ on a 1.80 bet got 5 wilds in free spins 3x multiplier on lady's of the orient.......
that was last week... first of all my withdrawal is stil pending and i can cancel it........... if i ask live chat why they dont procces the withdrawal they tel me the finance dept needs more time..... but the withdrawal is stil up for cancel so i can go on playing........
I DONT WANT TO........ i just want to be payed?
well they told me to wait for next week......
and than they also tell me that the pending time for my withdrawals wil be 72hrs from now on instead of 24hrs.......i asked them why..... and they said it is for me so i can benefit more from my win????????????(in other words you got more time to spend it)
if i win on tuesday il get my money after a week? yes they say.......
LOLOLOLOL
made a few withdrawals and only 1 is payed....................
acredited casino? my bum......
BELLEROCK SUCKS big time
 

mattsgame

Meister Member
webmeister
CAG
Joined
Sep 17, 2009
Location
Out Of Town
I have been playing for over a year now at bellerock group.....
lost at least 10K and more.......
in that year i tried to make 2-3 withdrawals
after the first withdrawal they asked me for my ID and utility bil
so i did....... no problems withdrawal was on my bank after 36 hrs..
second withdrawal ...... they did not process at all.....
when i asked live chat after a few days why.... they told me they needed my ID and a utility bil????? i told them i already did that... they sad i did not
i have proof i already send it.... they wont believe me....... i send the docs again... and received an email from finance dept they dont need it?
i ask live chat again... they tell i do need to send it again..... on and on
did not receive my money and i cancelled the withdrawal....lost it all in 1-2 hrs original withdrawal was 1000$...... did not get a single free spin in that amount and i played at 75ct upto 1.75...... never happend before to me....
so i told bellerock what i was thinking.... results... my acount got closed.....
after 1-2 moths i started thinking darn..... i lost a lot hardly any win....
lets ask them to try it again....(how dumb can i be)
they opend my acount again....... i started playing again
made a few deposits.....
and got an amazing win of 1500$ on a 1.80 bet got 5 wilds in free spins 3x multiplier on lady's of the orient.......
that was last week... first of all my withdrawal is stil pending and i can cancel it........... if i ask live chat why they dont procces the withdrawal they tel me the finance dept needs more time..... but the withdrawal is stil up for cancel so i can go on playing........
I DONT WANT TO........ i just want to be payed?
well they told me to wait for next week......
and than they also tell me that the pending time for my withdrawals wil be 72hrs from now on instead of 24hrs.......i asked them why..... and they said it is for me so i can benefit more from my win????????????(in other words you got more time to spend it)
if i win on tuesday il get my money after a week? yes they say.......
LOLOLOLOL
made a few withdrawals and only 1 is payed....................
acredited casino? my bum......
BELLEROCK SUCKS big time

Hi Mirvel,
Congrats on the win's

My first advice is DO NOT PLAY IT BACK!

You could try sending the rep (cobus) a pm Here he was last online on the 26th of this month so he is fairly active.

If that fails you can try a PAB
Here as they are on the accredited list. make sure you read the FAQ'S first though.

Hope this helps
Cheers
Matt
 

gloria460

Meister Member
Joined
May 11, 2008
Location
Florida
Lucky Nugget is in that same group I believe and that is why I uninstalled them. They hold withdrawals for 72 hours and if you even reverse one dollar they will start the process all over again....their terms are not to the interest of the player on cash outs.
 

mattsgame

Meister Member
webmeister
CAG
Joined
Sep 17, 2009
Location
Out Of Town
Lucky Nugget is in that same group I believe and that is why I uninstalled them. They hold withdrawals for 72 hours and if you even reverse one dollar they will start the process all over again....their terms are not to the interest of the player on cash outs.

Hi Gloria,

I'm quite surprised at this, has this been just recently? 72 hours is not acceptable at all. Do they flush withdrawals or is the 72 hours forced upon you.


Cheers
Matt
 

gloria460

Meister Member
Joined
May 11, 2008
Location
Florida
Whose is.... :(

.

Lucky Nugget..I had a cash out of 900.00 I reversed and played with about half of it I believe and they held the entire amount again for 72 hours. I finally played it all back in a week.

The fortune lounge group is 24 hours and even if you reversed some of it the rest they will process...damn Layc I was slow on that one:D


Hi Gloria,
I'm quite surprised at this, has this been just recently? 72 hours is not acceptable at all. Do they flush withdrawals or is the 72 hours forced upon you.

Cheers
Matt


I asked them to flush and they told me they no longer flush and 3 days was the minimum.
 

colly

Senior Member
PABaccred
PABinit
MM
Joined
Mar 27, 2001
Location
sydney
The 72hours surprises me- I have always been paid 24hrs from lucky nugget as recently as 2 weeks ago.Is this a policy change or just being applied to this player- doesn't seem right?

I find the best way to avoid the reverse is to completley uninstall the casino and if its really big win I sometime deliberately leave my laptop at work. I think self control is probably not any gamblers strong point and the reverse withdrawal plays on that.
 

gloria460

Meister Member
Joined
May 11, 2008
Location
Florida
The 72hours surprises me- I have always been paid 24hrs from lucky nugget as recently as 2 weeks ago.Is this a policy change or just being applied to this player- doesn't seem right?

I find the best way to avoid the reverse is to completley uninstall the casino and if its really big win I sometime deliberately leave my laptop at work. I think self control is probably not any gamblers strong point and the reverse withdrawal plays on that.

Seeing that you're from Australia you probably have the full casino and not the watered down version. They will only process after 3 full days and now it appears it's for usa players only.
 

Seventh777

RIP Roy
Joined
Sep 28, 2010
Location
Planet Tharg, dark side, where nothing grows.
Avoid any MG casino that does not flush the reverse withdrawal, as far as time goes to withdraw it should be instant no matter which method, best advice here is uninstall them, then install 32Red/Golden Lounge/Betway/Gnuf and Ladbrokes, these will more than cater for your MG casino needs ;).
 

cdomi66

Full Member
Joined
Jul 11, 2008
Location
Calgary, AB
I was told by one of the casino ops that the reason they don't flush and take more time for the withdrawal process is because they are waiting for the funds (cc deposits) to clear. Apparently quite a few transactions can and are being reversed by cc companies, so they casino is trying to "protect" itself.

Guess if I were a business and that was happening or could happen I may do it too, but I think I'd be more forthcoming to my customers as to the reasons for the delays.
 

Seventh777

RIP Roy
Joined
Sep 28, 2010
Location
Planet Tharg, dark side, where nothing grows.
I was told by one of the casino ops that the reason they don't flush and take more time for the withdrawal process is because they are waiting for the funds (cc deposits) to clear. Apparently quite a few transactions can and are being reversed by cc companies, so they casino is trying to "protect" itself.

Guess if I were a business and that was happening or could happen I may do it too, but I think I'd be more forthcoming to my customers as to the reasons for the delays.

Credit card suppliers reversing none fraudulent transactions?, that`s news to me, I thought the customer was the only person whom could reverse the process via a chargeback, if there is a fault regarding the card ie:- a transaction that your card should not have done (some suppliers bar their cards from depositing at casinos), it should have been declined at source, if it wasn`t then it`s down to the bank, some slip through if a casino isn`t trading with a casino type name, but then again the bank will honour the amount.
 

woodpecker

Dormant account
Joined
Jun 18, 2010
Location
UK
Avoid any MG casino that does not flush the reverse withdrawal, as far as time goes to withdraw it should be instant no matter which method, best advice here is uninstall them, then install 32Red/Golden Lounge/Betway/Gnuf and Ladbrokes, these will more than cater for your MG casino needs ;).

Once again, avoid any MG casino that does not flush the reverse withdrawal. In my opinion, if you like MG it's 99.9% safe to play at 32Red/Golden Lounge/Dash/Nedplay casino and Ladbrokes.
 

footdr

Banned User: PITA violations of the Forum Rules
Joined
Jan 13, 2006
Location
cyberspace
Bellerock use to be reputable......

If I were the orginal poster, I would have just resubmitted the documents.

Then they have no reason not to process the request.

they were always slow to pay. I stopped playing them long ago along with fortune lounge group and vegas partner lounge.
 

me_and_ed

Paleo Meister (means really, really old)
CAG
MM
Joined
Jun 2, 2006
Location
Vancouver
That is strange, just had a w/d from Jackpot City and it was out in 24 hrs, in my MB account 6 hrs after that.
 

petro

Dormant account, per user request
PABaccred
PABnoaccred2
Joined
Nov 28, 2010
Location
Narnia
Advice: dont play at any casino until you have made sure that you can withdraw.
 

LinkinFart

Banned User : multi-account fraudster
Joined
Oct 1, 2008
Location
Croatia
If I were the orginal poster, I would have just resubmitted the documents.

Then they have no reason not to process the request.

they were always slow to pay. I stopped playing them long ago along with fortune lounge group and vegas partner lounge.

I got my Moneybookers withdrawal from VPL in under 48 hours. Although they do say it could take more. Not the fastest but certainly not slow.
 
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