kingkong098
Dormant Account
- Joined
- Jul 22, 2006
- Location
- north
I have had an account at Casino Belini for the better part of a year and play there regularly. This week I received an email from them referring me to Cameo Casino with the offer of a very attractive SUB.
So I registered an account at Cameo and with the help of live support received the extra bonus. While playing, the support agent then offered me an equally attractive bonus to go play at another casino, Vegas Red.
As I lost all my funds at Cameo, I accepted the offer again and registered the new account. Before I could deposit though my account got locked. Live support couldn't tell me the cause, only after a couple phone calls and an email did I find out that it was due to "Previous activity in the gaming industry and/or affiliated casinos."
This morning I tried to log back in to my Bellini account, only to find I am locked out there now too for the same reason!
They email me and chat with me to try and get me to sign up at their affiliated casinos, then lock my accounts because I opened accounts at multiple casinos. Talk about one hand having no idea what the other is doing!
After an hour in live chat, and multiple bogus explanations why my accounts were closed, they finally agreed to re open my account but have suspended all bonus privileges. Why? Because I requested too many bonuses in a short period of time. Bonuses that were flogged on me by support.
Great way to lose a patron.
So I registered an account at Cameo and with the help of live support received the extra bonus. While playing, the support agent then offered me an equally attractive bonus to go play at another casino, Vegas Red.
As I lost all my funds at Cameo, I accepted the offer again and registered the new account. Before I could deposit though my account got locked. Live support couldn't tell me the cause, only after a couple phone calls and an email did I find out that it was due to "Previous activity in the gaming industry and/or affiliated casinos."
This morning I tried to log back in to my Bellini account, only to find I am locked out there now too for the same reason!
They email me and chat with me to try and get me to sign up at their affiliated casinos, then lock my accounts because I opened accounts at multiple casinos. Talk about one hand having no idea what the other is doing!
After an hour in live chat, and multiple bogus explanations why my accounts were closed, they finally agreed to re open my account but have suspended all bonus privileges. Why? Because I requested too many bonuses in a short period of time. Bonuses that were flogged on me by support.
Great way to lose a patron.