to add to the confusion...
Please wait for a site operator to respond.
You are now chatting with 'Alex'
Alex: Welcome to the Casino Support Desk. How can I help
you?
mike: hi alex
Alex: Hi Mike
mike: i signed up a couple of days ago, and did not get an account number
Alex: Which casino are you referring to?
mike: i talked to graeme tonight on the phone and he said
check back
mike: aspinalls
Alex: One moment while I check my records please.
mike: so i check back, and try to create an account and it says i already have one...but i don't
Alex: But it does show in our system
mike: well, what is my account number?
mike: it didnt show earlier
Alex: We do not such information and when did you register
this account?
mike: huh?"We do not such information and when did you
register this account? "
mike: one or two days ago
Alex: That information is not in our system
mike: is it, or isnt it?...you say earlier it is, now it isnt?
mike: look, im trying to sign up, and when i did, i got an
HTTP500 message, now , the thing says i already have an
account...but, I DONT
mike: OK, lets simplify this, do you have my name and addy
and everything?
Alex: May be some body used the computer you are using to
register a casino account
mike: nope, not a chance
mike: when was this alleged account created?
Alex: Send us an email we will forward it to our technical
team to trace this account
mike: no.
mike: when was this account of which you speak created?
Alex: I never said there was an account opened I am asking
whether there was a possibility of someone opening an account
on this computer
mike: yeah there is...it was ME!
mike: but, after i filled in all my info....
Alex: Well we do not have any record of your account
mike: no screen came up with my account id...and when i tried
again, all i got was the error message, now, when i log in, it says
i already have an account
mike: i get this...."You are already registered as a Real
Account user. Please contact the Casino Support Desk if you
want to register another account. "
Alex: Uninstall your software and install
mike: give me a link, and ill try again
Alex: Go to
www.vegaspartnerlounge.com and choose Aspinalls
mike: you allow new players from the us correct??...m in ohio
Alex: Yes you are not from banned state
mike: ok great, ill try again,,,thanks
then 2 minutes after following his advise, i went to vegaspartnerlounge.com....and ther is NO ASPINALLS there, so i try live chat again...and got this
Please wait for a site operator to respond.
You are now chatting with 'Lex'
Lex: Welcome to the Casino Support Desk. How can I help you?
mike: hi lex, are you alex who i spoke with earlier?
Lex: no, i am not, mike.
Lex: How may I assist you?
mike: ok, well, when i spoke with alex, i was having an issue with asinalls, and he told me to go to
www.vegaspartnerlounge.com, and re-download aspinalls casino...
mike: well, go there and try it...you get sun vegas
Lex: what problem were you having with aspinalls, mike?
mike: well, i downloaded it...and never got a username
Lex: as a US player,
Lex: you will not be able to play at aspinalls.
mike: so i tried repeatedly, and finally got a screen that said i already have an account, but, no, i do not
mike: well, you guys need to figure out what is going on, because i can c&p the whole damn convo i just had with alex if it will hekp ya
Lex: US players will not be able to play at aspinalls, mike.
Lex: that is not necessary, mike.
Lex: i apologize for the misinformation.
mike: Alex: Uninstall your software and install mike: give me a link, and ill try again Alex: Go to
www.vegaspartnerlounge.com and choose Aspinalls mike: you allow new players from the us correct??...m in ohio Alex: Yes you are not from banned state mike: ok great, ill try again,,,thanks
Lex: that was incorrect.
Lex: the link was for our other casinos that do allow US players.
mike: wow.
mike: i'd hate to think of what would happen if i were actually able to sign up and win at one of the casinos in your group.
mike: have a good one "lex"