Dear Members,
mmh, i guess i'm in the wrong movie !
I would like to concern you a little thing, whereby i don't like name the Casino at this moment.
But it goes around a very much reputable and accredited Casino here, which surely belongs with to the best Online Casinos on the market.
Maybe i'm wrong with my Opinion.
Before i start this Post i wanted gladly give the Rep here the Opportunity and contacted also support in this regarding.
I sent the Rep (Manager) a message (today) and sent a PM, because i saw the rep was online after i sent it, but no reply until now.
I like to say that i very appreciate this Casino, but this State has a little bit
disappointed me.
Only support replied quickly but later to this copy.
Let me now explain it to you:
At this Casino it is and was for Europeans possible to deposit with e.g C2Pay and cash out e.g to Neteller.
Until middle January it was always also so.
At this Casino i deposited with C2Pay and also Neteller, surely more with C2Pay.
At Withdrawals i choosed always Neteller because it is easier for me.
As well as this time but a mail from support says:
You can only paid back on the way that you have deposited
after i ask why or wether it's new, it comes this:
(last Neteller deposit was on 12/26/2007)
The red marker let me annoying, while they indirect say it's not okay so and one feel as a ?......
What's wrong with this ? in the past not any problems, but now it should be differently ?
We know it from many Casinos, but some have changed their rules, therefore it is and was possible also in this Casino, my records show it.
Maybe you have the same Opinion and i must rethink , but i guess not.
I'm sure that the rep will read this and i like to give a second Chance with this to reply to me over PM and i'm anxiously on your opinions.
Regards
Zodiac
mmh, i guess i'm in the wrong movie !
I would like to concern you a little thing, whereby i don't like name the Casino at this moment.
But it goes around a very much reputable and accredited Casino here, which surely belongs with to the best Online Casinos on the market.
Maybe i'm wrong with my Opinion.
Before i start this Post i wanted gladly give the Rep here the Opportunity and contacted also support in this regarding.
I sent the Rep (Manager) a message (today) and sent a PM, because i saw the rep was online after i sent it, but no reply until now.
I like to say that i very appreciate this Casino, but this State has a little bit
disappointed me.
Only support replied quickly but later to this copy.
Let me now explain it to you:
At this Casino it is and was for Europeans possible to deposit with e.g C2Pay and cash out e.g to Neteller.
Until middle January it was always also so.
At this Casino i deposited with C2Pay and also Neteller, surely more with C2Pay.
At Withdrawals i choosed always Neteller because it is easier for me.
As well as this time but a mail from support says:
You can only paid back on the way that you have deposited
after i ask why or wether it's new, it comes this:
Support said:No this is not a new rule.
If you check our website you will see that is stipulates as such on the deposit / withdrawal pages.
If a player deposits via one deposit method then the monies have to be returned via the same method.
In the past exceptions have been made for you however we will need to do this for future withdrawals.
We do not mind making exceptions for some players but we are not a clearing house for people to move finances from click2pay to other wallets etc
We have spoken with management and they have agreed to pay back monies deposited this month $250 to click2pay and the rest to NETeller.
Please request the withdrawal as such and we can have this processed for you.
In future please be aware of these requirements.
(last Neteller deposit was on 12/26/2007)
The red marker let me annoying, while they indirect say it's not okay so and one feel as a ?......
What's wrong with this ? in the past not any problems, but now it should be differently ?
We know it from many Casinos, but some have changed their rules, therefore it is and was possible also in this Casino, my records show it.
Maybe you have the same Opinion and i must rethink , but i guess not.
I'm sure that the rep will read this and i like to give a second Chance with this to reply to me over PM and i'm anxiously on your opinions.
Regards
Zodiac