any ideas on a problem at simon says

[peteyweestro]

i downloaded and registered with them a couple of weeks ago but after signing up when i went to login it says that either my user name is wrong or password, so after several tries i changed my password , now armed with my new password i tried loging in again and it still said i was mistaken so i went to live chat who basically told me all was good from their end to uninstall and then reinstall the casino and that should clear my problem...well i did and it didn't so i uninstalled untill today thinking might work now, well no same problem so i emailed support this time and after asking me my login details they wrote back saying all good on their end but to try loging in with play mode, so i did and it didn't again....then they said alls good at their end but they would get back to me...is this crazy or i'm trippin

 

[jenn1381]

I am having problems on all Rivals. I switched computers recently and my laptop will not run any Rival software whatsoever. It downloads just fine, but it will not let me register. I fill out all my info and it sits there saying processing (or something like that) and then stops responding. I finally gave up and I don't even bother trying anymore My firewall was turned off so it wasn't that.

Hopefully you can get it sorted, but there is something going on. I guess the only way to see if it's your computer would be to try on another computer. But I can't imagine it being on your end if what's happning is that it's saying your password is wrong...? That would have to be on their end I would think!?

 

[The Dude]

i downloaded and registered with them a couple of weeks ago but after signing up when i went to login it says that either my user name is wrong or password, so after several tries i changed my password , now armed with my new password i tried loging in again and it still said i was mistaken so i went to live chat who basically told me all was good from their end to uninstall and then reinstall the casino and that should clear my problem...well i did and it didn't so i uninstalled untill today thinking might work now, well no same problem so i emailed support this time and after asking me my login details they wrote back saying all good on their end but to try loging in with play mode, so i did and it didn't again....then they said alls good at their end but they would get back to me...is this crazy or i'm trippin

Don't forget to check the Casino Contacts page. Kedra works for the casino so she should be able to help by contacting her tech people:
https://www.casinomeister.com/forums/members/

 

[peteyweestro]

thanks for the replys but problem is finally solved