any Canadians play at CASHMIO?

[lowdwnsteve]

<div class="bbWrapper">- just signed up with them as per the 9.2 rating.<br /> <br /> First impressions not that good.<br /> <br /> I deposited $25 on the 7th using entropay (want to get that first bouns with the 100 spins on Pearll lagoon)-- Open bank, click on the bonus thing, select Visa- All the relevent fields you must fill in are in another language.. WTF--<br /> So I try chat-- guess what, chat not available.<br /> I say F it- go back and complete my deposit trying to figure out where to put name on card/ and number etc..<br /> Got it all done, comes back with complete deposit thing with a green check mark- <br /> All is well I thought- go to banking - no funds - check history on banking page-- nothing there WTF!-<br /> Check entropay- funds came out.<br /> <br /> Try chat again- not available-- <br /> send email,<br /> get email next day:<br /> <br /> Hello Steve,<br /> <br /> Thanks for you mail to Cashmio support.<br /> I gonna take this further about why you didn&#039;t get your money.. Can you please send me a bank statement that shows the money is gone?<br /> Your free spins is at Qloud Quest, just open the game and spin!<br /> What timer did you chose when you created the account? I mean the timer for being active?<br /> <br /> Best regards,<br /> Hugo<br /> Cashmio<br /> <br /> ----<br /> <br /> broken english kinda- but anyway, I email over screen shot of the funds clearly coming out - they respond back saying they are going to investigate.<br /> <br /> So anyway - 3 days for a measlily $25 deposit to clear? and nothing about the non-english banking page-( if i attempt to deposit now- its still in a diff language).<br /> <br /> usually my first deposit with an accredited place is much higher, but since this whole net entertainment for canadians BS, I am inches from just saying goodbye altogether--- glad<br /> <br /> Mistakes were made by depositing here it looks?<br /> Bring your thoughts please<br /> <br /> Steve<br /> <br /> <br /> This whole thing makes me want to start playing at 32red again lol.</div>

 

[Adriana B]

<div class="bbWrapper">Hi Steve. Yes I play there too. I did not have any problems with the language issue but did not have the free spins credited to my account. Like you, I tried to contact live chat but the only option was email. I also had problems with a withdrawal and with verification. I tried to deposit last night and it kept failing so to double check I went to my Ecopayz account to ensure the funds were not taken. Had to do this 3 times.<br /> <br /> They are a pretty good casino and have a fantastic rep. You should perhaps send him a PM as he is very quick to reply and does take these types of issues seriously. They are relatively new to the game so they will have some growing pains for sure.</div>

 

[lowdwnsteve]

<div class="bbWrapper">Cool- thanks for that <img src="/forums/styles/default/casinomeister/smilies/smile.gif" class="smilie" loading="lazy" alt=":)" title="Smile :)" data-shortname=":)" /><br /> <br /> <br /> <br /> <br /> <blockquote data-attributes="" data-quote="barbara12" data-source="post: 794551" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/forums/goto/post?id=794551" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-794551">barbara12 said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Hi Steve. Yes I play there too. I did not have any problems with the language issue but did not have the free spins credited to my account. Like you, I tried to contact live chat but the only option was email. I also had problems with a withdrawal and with verification. I tried to deposit last night and it kept failing so to double check I went to my Ecopayz account to ensure the funds were not taken. Had to do this 3 times.<br /> <br /> They are a pretty good casino and have a fantastic rep. You should perhaps send him a PM as he is very quick to reply and does take these types of issues seriously. They are relatively new to the game so they will have some growing pains for sure. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote></div>

 

[lowdwnsteve]

<div class="bbWrapper">Sent PM several hours ago. - we&#039;ll see what happens- kinda dissapointed I haven&#039;t heard a thing yet- and chat not available- they won&#039;r respond to email- all I hear is crickets. never had to PAB before - but after a $25 deposit - is it worth it?<br /> maybe its ust a $25 warning to others to be carefeul? I don&#039;t know- arghh</div>