Account suddenly closed @Trada

[Mouche12]

Hey there, well this has never happened to me before. My account @Trada was suddenly suspended after I had sent my verification docs yesterday. I had used the previous Dragon code for free spins and received another promo for 50 on making a €25 deposit. I wanted to use this promo and had sent my docs prior to this. Today I wanted to make the deposit but my account is suddenly suspended... Live chat informed me it's a business decision, no further info can be provided and the decision is final.

Perhaps the rep can tune in, because I am at a loss at what happened here. I suppose it's not because Trade stopped accepting Dutchies? I did ask if this was the reason, but no reply was given.

 

[dunover]

Hey there, well this has never happened to me before. My account @Trada was suddenly suspended after I had sent my verification docs yesterday. I had used the previous Dragon code for free spins and received another promo for 50 on making a €25 deposit. I wanted to use this promo and had sent my docs prior to this. Today I wanted to make the deposit but my account is suddenly suspended... Live chat informed me it's a business decision, no further info can be provided and the decision is final.

Perhaps the rep can tune in, because I am at a loss at what happened here. I suppose it's not because Trade stopped accepting Dutchies? I did ask if this was the reason, but no reply was given.

I think you may be right.

 

[Conor@Trada]

Hey @Mouche12

More than happy to help!
If you can send me your registered info I can look into this right away.

Conor