Richtree7
Dormant Account
- Joined
- Sep 22, 2006
- Location
- Massachusetts
A few nights ago at about 3 a.m. I was playing at an on-line casino when I began to have lots of trouble trying to remain connected to the casino. (staying connected to the internet was not the problem). I had to log back in to the casino 4 or 5 times. I finally gave up and thought...well maybe the casino is performing maintenance on their site. About 4 hours later I again logged back in to my account and found that the balance in my account, which was only about $26.00 when I logged out, had now disappeared. I now had a balance of about 39 cents. I then got the casino 'live help' on the line and asked them what happened to my balance. They stated "you played off your balance and even redeemed a $10.00 comp balance"....which I definitely had not done.
I am quite certain someone at the casino did not do this, but Who Did? I live in a condominium complex and was using my secure password wifi rotor at the time...but I am wondering if that is how an unscrupulous neighbor may have gotten into my account? Or, as the 'live help' operator stated.."maybe you have spyware on your computer and someone knows what you are typing into your keyboard" and thus gets my password...
Any computer savvy casinomeister members out there have any idea how this may have occurred?
Thanks for any help you may have.
I am quite certain someone at the casino did not do this, but Who Did? I live in a condominium complex and was using my secure password wifi rotor at the time...but I am wondering if that is how an unscrupulous neighbor may have gotten into my account? Or, as the 'live help' operator stated.."maybe you have spyware on your computer and someone knows what you are typing into your keyboard" and thus gets my password...
Any computer savvy casinomeister members out there have any idea how this may have occurred?
Thanks for any help you may have.