3Dice

[weesie]

Hi,

I have been playing at 3Dice for a few months now. It is fun, especially with the tournaments when you are broke. I have even sponsored a couple of them. I have made many small deposits and have had 2 small cash outs. The second one I am waiting on now, which brings me to the reason for this post.

I made my request last Thursday (09/27/2012) I was hoping it would be out "pending" by Friday night. Well, it wasn't. Waiting on the withdrawal is not the problem, not being able to deposit when you have a withdrawal pending is. I talked to "Andrea" and I was told there is nothing I can do. The person doing the "checks" was out sick Friday and it would have to wait until Monday. This morning, it is still sitting there and I still can't deposit because of it. I used what rainy-day funds I had and now I am stuck waiting. I did deposit at 2 other sites because of this policy.

3Dice may be wise to review this policy.

 

[Tirilej]

I'm surprised to hear that. A cashout sitting there staring at you is almost begging to be reversed.
Well, they can't be good at everything

I hope you are strong enough to not reverse. I don't want to hear that you have done that

 

[dreamguardian1]

YEP, thats tough, i know. LOCOPANDA is that way you cannot deposit while a withdraw is pending. Apparently they are hoping you will use it. If its a large enough win say couple thousand, I keep couple hundred out, depending on the win and my deposit. Otherwise i just save my money. Just resist the urge to spin. Some casino's can take longer to approve them than others. Loco can take 9 days.

 

[3Dice]

Hi Guys,

Allow me to clarify a few things. First off, withdraws at 3Dice are never 'just waiting' - i.e. there is no flushing period (and so there is no flush) - If it can't be executed
immediately, it basically just stays in your account - (some methods can be executed automatically like neteller and moneybookers, others like check or wire are processed
once a day).

When a withdraw does stay in pending state this money is still yours and can be used without the (high!) transaction costs that are associated with a new deposit. So
if you are in the situation where you have funds waiting for example to be picked up for check processing, then a new deposit is not allowed. You can however easily
do a partial refund without impacting your withdraw processing time at all.

So instead of clicking deposit 50, you click partial revert 50, and your check still gets picked up at the same time. Implementing this as a policy means a reduction of
transaction costs, and any reduction of costs ultimately results in a higher budget for things like comps and tournaments.

There are really no disadvantages to doing it this way except for one - other casino's have scared players when it comes to withdrawing and players often feel that their
cashout will be later - or have to be reviewed again - simple because they revert part of it.

Keep in mind that just like we offer deposit limits that can be setup without intervention of support - we offer the same for reversing withdraws - a player can restrict
his ability to revert withdraws to a variable amount and timeframe.

It's not good for 3Dice nor for the players if the banks and processors make even more (in many cases transaction costs are much bigger than house-edge ..) - especially
not to execute a transaction for which there is no need to begin with.

And rest assured - this will not affect the speed of your 3Dice cashouts !

Cheers,

Enzo

 

[weesie]

Thank you Enzo for your info.

Ironically, now the withdrawal has been removed and I can deposit. Just one hour after I posted this thread. But, I will reiterate, it was requested on the 27th and not "removed" until just in this last hour.

I did not mean to imply anything, just that I couldn't deposit. I had Ellen or one of the 3Dice ladies "lock" my withdrawal so I could not reverse any more. So when I went to try it, it says reverse with "_____ Option?" but, all it gave me as an option was the green "promo code box".

Thanks again

 

[3Dice]

Hi Weesie,

It would be irresponsible for us to let players deposit once they request not to be able to revert. (there's only a subtle difference between the two, and when it comes to responsible gaming, the psychology behind both is the same.).

Cheers,

Enzo

 

[dionysus]

Just curious; there is a difference though, no? Wouldn't a 'new' deposit' up your stats as far as status VS 'reverting'? I can see then the logic of wanting to withdraw while depositing again, rather than reverting and having nothing to do with responsible gambling for the player nor their psychology concerning reversing/problem gambling. For my part, I'd sooner put in a new deposit rather than reversing a withdraw for say, 50 bucks if it upped my stats or prolonged VIP status.

 

[3Dice]

Hi Dionysus,

Deposits are not taken into account for loyalty (if anything, they will work against you for manual comping as deposits mean transaction costs.). It's the total stake that counts for loyalty. (we also allow people to claim deposit bonuses on reversed funds for example ..)

Cheers,

Enzo.

 

[blonde]

Weesie, The reason why your cashout was completed one hour after your post is due to the reason that all cashouts are sent out at 10am. I know this with my cashouts and I can count on seeing it completed with an updated status by 11am. If you made your cashout request on Thursday, then really it is Friday UK time and the person that handles this was sick, so it was not possible to go to the post office until Monday. I can say when I cashout I have never had an issue with my money. I can always expect my withdrawal to go through within around 36 hours from start to finish. Thanks 3dice for that!

 

[vinylweatherman]

Hi Dionysus,

Deposits are not taken into account for loyalty (if anything, they will work against you for manual comping as deposits mean transaction costs.). It's the total stake that counts for loyalty. (we also allow people to claim deposit bonuses on reversed funds for example ..)

Cheers,

Enzo.

You are fighting against what players have been taught by the rest of the industry. In almost all cases, it is a "fresh deposit from your payment method" that is specified for qualifying for any benefits, including deposit bonuses. Some casinos even go as far to claim it is "abusive" to attempt to claim a benefit on a reversal as opposed to a fresh deposit. This has ensured players expect fresh deposits to be the norm, and so will see it as better to withdraw and make a fresh deposit, rather than reverse a portion of a pending withdrawal. Even when the argument about processing costs is put to them, they just don't care.

Ladbrokes is an example. It was possible to move money from the general purse into the casino, and the software would treat it as a deposit and award any bonus going. Ladbrokes viewed this as abusive, and added terms to spell out that it had to be a deposit directly into the casino from outside, not a movement of money from another Ladbrokes product. They didn't care about the fact that this increased their processing costs. I even found I was refused a comp because I had used money from my purse, rather than withdrawing it an redepositing. Since ladbrokes paid within the hour at the time, it made no sense at all, but it was what they wanted players to do.

3Dice is the first casino that has actually AGREED that the common sense approach is to not only allow, but even REWARD players who reverse funds rather than make fresh deposits, even when it is to claim a bonus.

The task is to convince players that they really are allowed to do this at 3Dice, and it will not be considered "abusive" to do so.

 

[weesie]

I would like to thank all of you for your comments.

I never thought of it the way "vinylweatherman" explained it. So, I know now, I might not want to "lock" my withdrawals as easily as I did in the past! It was frustrating not being able to deposit!!!

Thanks again!

 

[skiny]

Doesn't allowing bonuses to be claimed on reversed withdrawals entice player to reverse their withdrawals?

I would say it's ok if it's just the regular loyalty bonuses that come automatically every 10 or 11 days. Those bonuses would show up whether you were in the process of a withdrawal or not. Some casinos will offer a bonus if you reverse your withdrawal. I don't think that's 3Dice's style.

Smart casinos know you'll feel pretty proud of yourself for making a withdrawal and then give it all back in the next month or so anyway which is better than feeling silly or angry because you reversed and lost a withdrawal and then possibly not returning for a lengthier amount of time.

 

[vinylweatherman]

Doesn't allowing bonuses to be claimed on reversed withdrawals entice player to reverse their withdrawals?

I would say it's ok if it's just the regular loyalty bonuses that come automatically every 10 or 11 days. Those bonuses would show up whether you were in the process of a withdrawal or not. Some casinos will offer a bonus if you reverse your withdrawal. I don't think that's 3Dice's style.

Smart casinos know you'll feel pretty proud of yourself for making a withdrawal and then give it all back in the next month or so anyway which is better than feeling silly or angry because you reversed and lost a withdrawal and then possibly not returning for a lengthier amount of time.

I think the 3Dice system just lets you claim the regular bonuses, and you only have to reverse the amount you would normally expect to deposit, not the whole lot. Some casinos phone or email a player with a pending withdrawal to offer a special bonus purely constructed as an inducement to reverse, rather than one already available. Although some will allow partial reversals, others will insist the full amount is reversed.

They hope that players will forget that the offer may only amount to a 20% bonus, whereas waiting till the next weekend might get you a regular 50% offer. I have rarely (well, once) been offered a bonus for reversing that has been BETTER value than I would get simply by waiting till the next regular promo comes around, and then only having to redeposit enough to qualify, not all of it.

 

[SCOTTY00]

Problem making deposit with OKPAY on 3dice

I can no longer make depsits using OKPAY any one else?

 

[weplant]

I can't either. Had to start using pasteandpay

 

[blonde]

Okpay is still an option. There are a few options to load your Okpay via bank wire, moneygram and through your telephone. If you need help pm me here or on 3dice my name on there is Tanya.

 

[Brooklyn]

Also WU and Wires are available to those with verified accounts. There are quite a few ways, especially if you're verified and have a good standing.