32Vegas signup bonus

I just submitted the disputes form and received a reply about 4-5 days later.

I've now had the 8th email telling me that I need to wager more on "allowed" games.

The CS just seem to completely ignore everything I say in my emails :eek2:
 
Had a positive email this afternoon for a change!

Dear liquuid_fusion,

Thank you for contacting 32 Vegas.

I am Kafi from the Support Team please to be of some assistance.

This email is to inform you that we are in receipt of your most recent email. liquuid_fusion you have met your wagering and you will be able to make a withdrawal request.

Thank you for your initial interest in the Casino and we do look forward to see you again.

We do hope you maintain to have yourself a great day!!


Should you have any questions or concerns, please do not hesitate to contact 32 Vegas Support Team. We are available 24 Hours a day, 7 days a week.

With Best Regards,

Kafi
32 Vegas

It's just so annoying because I have to wait 4 days now until the reverse withdrawal period is up, and then i'm sure they'll just reverse it into my account again! :mad:
 
I received a reply from Playtech:

Dear Sander,

Thank you for contacting Playtech and taking the time to fill in our player inquiry form.
I have forwarded your complaint to my contact person at 32Vegas and they have assured me that you will get the money, since as you wrote, Casino war was not excluded in the time you played this game.

I sincerely apologize for any inconvenience caused.

Yesterday I send 32 Vegas a scan of my ID and a copy of a utility bill, so they can't refuse a withdrawal on account of that. Next I send them an email including the above e-mail from Playtech. I told them I would wait a day to withdraw my money so they had time to compare the account info I send them (ID etc.).
Today I requested the withdraw, now wait and see what happens... :eek2:
 
*sigh*

Just got an e-mail saying I did not meet the wagering requirements and that I can't cashout.

I just forwarded them the original e-mail which says I can cashout, and I bet they still deny this one.

CM... you should warn them not to mess around with player cashouts after they approve the cashouts... it' just not fair to us. :mad:
 
Withdrawal

I wish you the best with your withdrawal, and don't see how they can deny you after the email. I admire your perserverance. But it's too bad that this is happening. Makes playing not as much fun as before, at least for me.:oops:
Tigr50
 
Tigr50 said:
I wish you the best with your withdrawal, and don't see how they can deny you after the email. I admire your perserverance. But it's too bad that this is happening. Makes playing not as much fun as before, at least for me.:oops:
Tigr50

I couldn't agree more. I've had such a headache with these guys and it's killed a lot of my enjoyment with the online casino industry. Now every place I signup I'm feeling really anxious and nervous about my money....... I wish I could just signup and not get hassled so much.

One casino I've been giving my action to now is Mansion.... IT"S INCREDIBLE and SUPER FAST and the CS are so knowledgable and professional.

There'll always be places like 32Vegas and it sucks.
 
chuchu59 said:
So now a distinction is made. 32RED is rouge and 32Vegas is rogue.

32Vegas is the worst kind of rouge --- they give ya hope and then snatch it away.

I sent them an e-mail saying they approved my cashout by e-mail and now they said they'll get back to me.... let's wait another 3 weeks for them to figure out how to think.
 
Ok, I'm ready to play their game again... I e-mailed them and they said I can withdraw.... what's the over/under on how long I have to wait to actually get this money (I'm assuming they'll keep messing with me)

This places need to be rouge-warned for deceiving withdrawls and delaying cashouts
 
A pleasant good day to you. This is Annieka with the Support Team. Thank you for contacting 32 Vegas.

I am happy to assist you. In reply to your most recent email, please note that your withdrawal request was decline since you need to wager $9360 in allowed games for the first deposit bonus.

We at the casino would like to thank you for contacting us, do have a wonderful day.

For the 3rd time.

:mad: :mad: :mad:
 
MCR11 said:
Ok, I'm ready to play their game again... I e-mailed them and they said I can withdraw.... what's the over/under on how long I have to wait to actually get this money

Took 5 days to hit my neteller

WAYLANDER
 
I quickly glanced at this topic and thought it was about 32Red :eek:

On closer inspection I realised it wasn't.

The one BIG reason I don't hold any faith nor trust in thirty two Vegas. It's obvious they've used 32Red's good name and are trying to ride on the shirt tails of their name & integrity.

I'm sure more than a few players have been stung on this one.
 
liquuid_fusion said:
UPDATE: I've been paid! Thank god for that :thumbsup:

Don't think i'll be back though!

I've also been paid. Thank god... they're not seeing any business from me ever again after this
 
Subjective criticism

This casino ought to be avoided.

Any casino that mimics the unique and good name of another is not kosher in my opinion. There are specific reasons why 32Red is named what it is:

https://www.casinomeister.com/casino-awards/year-2002/

I think 32Vegas' name is in bad taste.

Unless 32Vegas has an outstanding reason for this name - I'd steer away from them
 

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