- Joined
- Mar 19, 2008
- Location
- midlands
Try to put yourself in this guys shoes for a while.
He playes in a casino he think is great, manage to win some and agree with everyone that this is the best casino there is.
Suddenly he is not getting bonuses, he isn't treated as everyone else, and he don't know why.
He asks and they don't answer.
I would feel the same way. I think you guys are to fast to judge and giving examples and explanations of things that some doesn't even understand.
Everyone hasn't that knowledge whether they want to or not. They maybe can't express themselves either.
Don't assume that everyone should know better.
Also I believe that it's better to try and make them solve the problem for him by giving him his bonuses back or explaining why he won't get any. It's better for the casino and I think it feels better for most if we try to be a little nice
sorry if you think I have picked a quote that suits me but the above is exactly how how I feel
Just for clarification I played many £1000,s at the casino taking most bonuses that were available but also often without bonuses.
I will take what is probably the best course of action now and take it up with the casino and let you know how I get on.
I think some of the posting replies were a little unfair, I did my best to get an answer from the casino at the time but did not get any proper
explaination and the posting was pure frustration at all the postings about how fantastic the casino was.
Thanks for all the comments anyway