- Joined
- Dec 29, 2017
- Location
- United kingdom
Hi guys! I just want to share with you the story that happened yesterday at Allbritish online casino.
My girlfriend was playing 300 Shields slot game and in the bonus game collected all 12 shields giving her opportunity to reach the stage with an x300 multiplier. On the 3-rd spin, she received 4 symbols winning combination of 3 arrows and the wild symbol.
The game paid out for this combination a bit over x120 - x150 which I noticed isn't right and contacted right away Allbritish casino and asked them to contact the software provider and check the gaming session.
This morning, we received the email that Allbritish got the reply from the game provider and missing x552 of the initial bet has been added to the account!
Thank's you Allbitish casino staff for dealing fast with this problem!
My advice to everyone: always record your gaming sessions!
My girlfriend was playing 300 Shields slot game and in the bonus game collected all 12 shields giving her opportunity to reach the stage with an x300 multiplier. On the 3-rd spin, she received 4 symbols winning combination of 3 arrows and the wild symbol.
The game paid out for this combination a bit over x120 - x150 which I noticed isn't right and contacted right away Allbritish casino and asked them to contact the software provider and check the gaming session.
This morning, we received the email that Allbritish got the reply from the game provider and missing x552 of the initial bet has been added to the account!
Thank's you Allbitish casino staff for dealing fast with this problem!
My advice to everyone: always record your gaming sessions!