From the Desk of Max Drayman
No record of complaints on Casinomeister, so that’s a good start. Licensing here is Tobique, which is rumored to be a good thing, though that is yet to be proven. What we can say is there is no evidence to the contrary, so there’s that. Self-exclusion is to be done via email with results “as soon as is practicable”; none too specific, and for something as important as self-exclusion, a firmer commitment in terms of response times would be advisable. In the case of an unresolved Complaint with Support, the player can take their case to AskGamblers, which is good. Overall, it seems that MafiaCasino is making a fairly serious effort, and that earns a tentative thumbs-up.
