Hefty game library with a decent spread of payment options
24Casino doesn’t lack strong points. They’ve got a decent spread of bonuses, support 30+ payment methods (including crypto), and boast relatively fast withdrawals.
Yet, they slip up in several departments that really matter. Their live chat widget isn’t available unless you’ve made a deposit, they hide RTPs like their lives depended on it, and make you contact customer support to activate RG tools.
The fact that they’ve changed their ownership doesn’t do them any favor at this point, either, at least not until they’ve come through.
All in all, not too shabby of a casino, but playing there definitely calls for a belt and braces approach.
Fast withdrawals
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Owned By
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Loyalty Program
24Casino has changed licensing recently and now flies a new company banner. That said, we have no reason to believe that there is cause to question or be concerned about the casino’s continuing operation, and given that they’ve had a very clean complaints record to date we look forward to seeing the same under the new arrangement. Company officials say they look forward to proving themselves under the Tobique license.
Nice spread of bonuses
30+ payment methods
Quick withdrawals
Live chat isn’t available unless you’ve made a deposit
No RTPs displayed
24Casino seems to be doing a good job at attracting new players and simultaneously rewarding the returning ones. They’ve got a standard welcome offer (though it’s divided across three first deposits), rakeback, a high roller bonus, and drops and wins. They’ve also got a lengthy list of excluded games that you’ll have to muscle through, but there’s rarely an online casino that doesn’t do that. So just keep your eyes peeled before you claim any casino bonus offer. If it seems too good to be true, it’s time to give those Ts and Cs another good read.
Once you join 24Casino, you automatically get enrolled in their VIP scheme. Naturally, though, your initial status won’t give you that many benefits, as they actually increase the more money you wager. Only once you wager €10,000 do you get to see exclusive promotions and faster withdrawals. Later on, as you reach their Silver, Gold, and Diamond levels, you get a dedicated VIP manager, custom gifts, and invitations to premium events.
Our two cents are that 24Casino’s VIP experience is exclusively aimed at high rollers, making it nearly impossible for a regular player to get their hands on any kind of perks. In other words, if you didn’t already plan on wagering the big sums, steer clear from chasing anything just for the thrill of it.
24Casino supports slightly more than 30 payment methods in total, and the overall variety is what definitely elevates the bar here. They’ve got all the staple options such as Visa, Mastercard, Trustly, and Paysafecard, but also lots of localized payment solutions including S-Pankki, Danske Bank, and Interac. They haven’t forgotten about the crypto buffs either, as they support Litecoin, Ethereum, Tether, Bitcoin, and several others.
As for the limits, the minimum deposit sits at €20 for most options, while the minimum withdrawal is set at €20 for crypto and €40 for everything else. The maximum withdrawal sits at €50,000/week, €150,000/month. Generally speaking, it is a generous cap for the majority of players, especially the ones used to playing every once in a while. High rollers, though, will probably find themselves struggling with these caps, especially if they ever hit big.
The waiting period is pretty standard, though, with most options (except for bank transfers and cards) taking no more than 24 hours. Perhaps they really meant it when they called the place 24Casino.
Still, if you’d like to floor the gas pedal and get your money in your account straightaway, keep in mind that your identity check could take some time, too (that is, if you’re new to 24Casino). This means you’re better off starting with the verification process right after signing up, as you can do it yourself from the profile settings.
24Casino does a pretty solid job in the responsible gaming department. You can set a variety of personal limits, including deposit, loss, wager, session, and cooling-off limits. Still, we didn’t find the option to activate any of those features on our own, which typically means you’ll have to reach out to customer support to see them in action. Far from a user-friendly experience in the department where they should ensure things are dead-simple.
Customer support at 24Casino seems to be catering to a privileged group of players — the ones who’ve already made a deposit. It doesn’t matter if you’ve created an account. Once you head over to their Contact us page, you won’t find anything but the email option there. The live chat widget will be greyed out for you until you’ve given them cash.
Our two cents is that this is borderline offensive, especially for players who like to test the waters before making a deposit. After all, that’s what we always instruct players to do when putting casino reviews pen to paper — feel a casino’s pulse by reaching out to their support reps first. At 24Casino, alas, that’s not gonna do.
24Casino’s website visual identity is all about classic casino aesthetics — punchy yellow lettering against dark background with lots of bold graphics designed to pull players in. So nothing we’ve never seen before.
As for the functionalities, apart from the option to save your favorite games and access your playing history, nothing particularly inventive. No RTP info, which is a major strike in our book.
There’s also no mobile app, but that’s not a huge minus in this day and age. The website performs quite solidly once you load it from your mobile browser, and games run smoothly without a hitch.
Although we’d love to see more provider names on the roster at 24Casino, it would be unfair to label the lineup as disappointing. They’ve got 55+ software providers listed, but the majority of the names are leading studios such as Pragmatic Play, Red Tiger, Evolution Gaming, NetEnt, Yggdrasil, and the like. All in all, you won’t get flooded with the variety, but the games you do spot are a cut above the rest.
The total number of slots 24Casino includes is a total mystery to us, but we did plug away and scrolled through the library for quite some time. The impression we were left with after such an endeavor was that they’ve got thousands of titles. We’ve spotted names like Misery Mining, Lord of the Ocean, Duck Hunters, and Book of Flames, among others.
What we did find somewhat disappointing is the fact that there’s almost no filtering whatsoever, except for a few categories that don’t even work as intended. Once you select all the popular slots, for example, you’ll also get a live dealer title here and there. Not sure if that’s a glitch or they’ve simply released a half-baked functionality, but the way it works now, it doesn’t serve anyone at this point.
Unlike the slots library, the live casino section at 24Casino does what it’s supposed to. They’ve got loads of titles neatly categorized — from roulette and blackjack to game shows and baccarat. Most are powered by Evolution Gaming, but they’ve also got a few Playtech and Iconic21 titles here and there.
Previously a Dama N.V. property, 24Casino is now run by Novatrix SRL, a company based in Costa Rica holding licenses from the Tobique Gaming Commission and Estonian Tax and Customs Board. They’re now also behind Daily Spins Casino.
Since 24Casino is now under new ownership, they’re yet to prove their mettle. Until that happens, take a good look before you leap.
At this point, 24Casino has no complaints recorded here at Casinomeister. While this is typically a reason for optimism, the change in management that recently happened prevents us from giving them a solid thumbs up. So until they’ve proven their worth, a clean slate doesn’t count for much.
Natasa Milojevic
236 Articles
Natasa has been writing and editing for four years, dipping her toes in different industries to polish her craft.
When she’s not quenching her thirst for shaping sentences, Natasa is often seen dissecting online gambling platforms — looking in every nook and cranny to ensure players always know what they’re signing up for before they give a casino a spin.
An introvert by nature, she prefers the quiet company of her cacti, often staring at them to ensure they thrive — just like the content she produces.
