Was having a great series of sessions at Casino Luck.
With great regularity (it seemed) bonuses or hefty single bet wins would occur and move my balance steadily upwards after I had only wagered say $60 or $90 with that game
Moved onto Green Lantern and again, after what I considered to be a small investment, the bonus came up. 24 free games at $2.50 had been awarded in addition to the line win of $8.10. And that's were it stayed, the screen continued to flash but the free games would not load. After a long wait I logged onto the site again, opened Green Lantern and the same flashing screen showing 24 games awarded.
At that point I decided to speak to customer support and quickly found out that this is a very limited service at Casino Luck. Live chat is offline, there is no telephone and an email to customer support will get a reply within 24 hours.
So in the meantime I thought I would put it by you guys.
What usually happens in this situation. I think I have lost the free games for good but how about the line bet win. Was that in the bag before the error occurred
PS. I have noticed that the 2.50 bet for this spin has not been subtracted from my account
With great regularity (it seemed) bonuses or hefty single bet wins would occur and move my balance steadily upwards after I had only wagered say $60 or $90 with that game
Moved onto Green Lantern and again, after what I considered to be a small investment, the bonus came up. 24 free games at $2.50 had been awarded in addition to the line win of $8.10. And that's were it stayed, the screen continued to flash but the free games would not load. After a long wait I logged onto the site again, opened Green Lantern and the same flashing screen showing 24 games awarded.
At that point I decided to speak to customer support and quickly found out that this is a very limited service at Casino Luck. Live chat is offline, there is no telephone and an email to customer support will get a reply within 24 hours.
So in the meantime I thought I would put it by you guys.
What usually happens in this situation. I think I have lost the free games for good but how about the line bet win. Was that in the bag before the error occurred
PS. I have noticed that the 2.50 bet for this spin has not been subtracted from my account
