What can I do about this please

As your balance went back to what it was before that spin it means the game crashed and never played the spin.

It happens quite often. Nothing you can do as you never lost anything the game never registered the spin and your balance reflects that.

The games do register wins free spins etc. if the game crashes during them but in this case its like the game crashed without generating the spin hence balance was back to start when you reopened it.
 
Okay lol never even noticed the two scatters. If that's the case then the game did save the result as it paid you the 2 scatter win and shows screen as it would if it had spun normal.

I don't play IR that often but other MG slots do that often where reels spin for ever . Guessing its either the game or internet connection at time of spin that causes it.
 
Cheers Paul.

Had I not been on a good winning roll lately I probably would have pushed this further.

I know each click obtains a split second result from the relevant game server but as the video shows this outcome was actually a Wild Desire feature. (outcome decided and going thru the 'eye candy' part)

Now this has happened before to me but when reloading the game it has shown the outcome of the WD, IE: one or two reels covered red/blood wilds and maybe a small win.

Had the music for the feature and the 'heartbeat' not kicked in I would put it simply down to numerous other 'crashed' spins just that this one is a little different.

Mega unlikely and impossible to prove either way but this could have been my 5 reel WD early 2016 pressie :rolleyes:

Have a good one :thumbsup:
 
i hate when that happens. you're playing games like IR and TS11 and you're like yes!!! finally going into wild desire or windstorm mode. wrong. disappointing to discover it was a loss of internet connection and not any of those modes. sadly.:cool:
 
Indeed !!

The thing with this one is it actually IS A WILD DESIRE!

I have so many server lag spins which I wouldn't have started a thread over lol.

The Wild desire has a few 'tells'

* The words 'Immortal Romance' vanish from top centre of screen
* The 'Start/Stop' button grey's out
* The change in background music (turn volume on and watch video again)

I have decided I am going to chase this up as I most definatley hit the feature and it was not a case of server lag on this one.

Had the 'crashed spin' been a normal free spins bonus round then upon restarting game the choice of characters would have been showing ready to go, with the Wild Desire starting as the video shows then I'm clueless as to what caused the rest.....
 
Indeed !!

The thing with this one is it actually IS A WILD DESIRE!

I have so many server lag spins which I wouldn't have started a thread over lol.

The Wild desire has a few 'tells'

* The words 'Immortal Romance' vanish from top centre of screen
* The 'Start/Stop' button grey's out
* The change in background music (turn volume on and watch video again)

I have decided I am going to chase this up as I most definatley hit the feature and it was not a case of server lag on this one.

Had the 'crashed spin' been a normal free spins bonus round then upon restarting game the choice of characters would have been showing ready to go, with the Wild Desire starting as the video shows then I'm clueless as to what caused the rest.....

Strange what some people notice.

The only thing I see when it's a wild desire is the blod stream at the top. You couldn't see that on this.
I don't have any sound on either so couldn't tell. Don't know if I've noticed any different about the sound anyway:D
 
Strange what some people notice.

The only thing I see when it's a wild desire is the blod stream at the top. You couldn't see that on this.
I don't have any sound on either so couldn't tell. Don't know if I've noticed any different about the sound anyway:D

If you could there wouldn't be a game error lol, that is what the OP is all about Tirilej.

The outcome has been decided by server (ie: Wild Desire feature) and starts correctly, Ie: changes as detailed in my last post.

It is at that point the reels usually start to turn to blood/red but in this strange case it doesn't.

Music is usually a tinny repetitive drama come love effort of a tune, which changes to a heart beat sound and more pacy soundtrack as shown in video :D

The start button grey out bit confirms (again see video) that a wild desire is 'on the way'

Guess we all pick up on these little things, bit like Dunover and his Raging Rhino Auto play button 'trick'
 
looks wrong to me, you got a wild desire feature and not even 1 wild reel?! Can it do that?

Maybe im just being thick but seems wrong to me :D
 
Indeed !!

The thing with this one is it actually IS A WILD DESIRE!

I have so many server lag spins which I wouldn't have started a thread over lol.

The Wild desire has a few 'tells'

* The words 'Immortal Romance' vanish from top centre of screen
* The 'Start/Stop' button grey's out
* The change in background music (turn volume on and watch video again)

I have decided I am going to chase this up as I most definatley hit the feature and it was not a case of server lag on this one.

Had the 'crashed spin' been a normal free spins bonus round then upon restarting game the choice of characters would have been showing ready to go, with the Wild Desire starting as the video shows then I'm clueless as to what caused the rest.....


I would chase this one too. :thumbsup:
 
if you was in a auto spin this deletes your spin count meaning you would have the wild desire , ive had this many times at guts as per Ben shall tell you , ive even had my balance jump as well , it could well be a after event that you in fact did get the wild desire but still finished with 30p (

but looking at it too me its a server error buddy (
 
It's a WD feature that would have paid 1x stake. Either flash error or server which either way disconnected you.

You'll have had reel 2 or 3 wild with 3 x 3@10's or 9's.

MG software does this substitution. Notice how after a WD win your MG game log shows the 'wild vine' in the picture as if you got the wilds in Sarah's feature.
 
Seen this on you're YouTube channel then.

Was wondering why you uploaded a spin that had crashed.

Then I realised haha. Deffo not seen this happen before though looks rather strange!

lol, I was thinking exactly the same as it was uploading to YT, typing the thread OP as fast as I could so I could post as the upload finished.

Cheers Dunover too, glad you confirmed it was a genuine wild desire as I was convinced, the server lag or disconnection error eventually gives you the error message box 9/10 but this one didn't.

You probably right too about the outcome but more like, wild reel 2, letters to the left, pictures to the right!

Yes I have noticed the wild vine/Sarah Feature error in logs, another 'mistake' is also that if you play check a wild desire feature the wild reels show up as Immortal Romance (Wilds) which is not correct as these symbols double your win whereas the totally wild reels do not (unless it is all 5 reels)

Cheers for everyone's input on this thread!

Eat drink and be pissed as a fart and see you all in 2016!!!!!!!!!!
 
Happens to me all the time on a few games actually, rather annoying. Steamtower for example had free spins on last spin it was spinning and spinning game crashed never got my $30 win until I refreshed balance. Spoke to live chat the game was lagging, to slow before it caught up to reality lol
 
@Jon - sometimes when a game round malfunctions there is no end result recorded and it's voided I'm afraid. I'm in touch with MGS about this specific spin, but once they get back to the ticket I'm pretty sure they will confirm that was the case.

It sucks, I know, but not entirely uncommon. Hopefully I'm wrong this time around, but I have encountered it too often in my casino years :(

This happened a moment ago, never seen anything like it in all my IR play.



Restarted game to find this????

View attachment 62435

Thought the games 'saved' all results when they crashed :confused:

PS: Have PM'ed rep with link to this :)
 
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