Very Poor GUTS Casino

[Tirilej]

I guess those of you who don't get emails need to go and ask them to check why.
In case you don't tell them they don't know, so some beeing angry for it is rather silly.

I won $3 from my free spins yesterday and cashed out $125
Thanks Guts for restoring my belief in you :notworthy

 

[xxshepxx]

I did, several times, and all they did was tell me the latest email content over live chat.

Not much use if I have to go ask live chat what the bonuses are, or promotions are for that day.

 

[oswaldwaspatsy]

same here, they added news by sms witch i did not wanted but news via email is set for ages

 

[TimoGuts]

Hi all

I'm glad that everybody enjoyed the free spins, hopefully some nice wins as well. We didn't purposely leave anyone without an email about the spins so i'll have to take a look at our mail software and see what was the case. You can PM me your username and I'll do some investigation to know whether it is the email software or if it is due to ISP or what is the reason.

 

[citizenx]

Just looked up and had 10 fs-s on fisticuffs, really nice but why these are credited so secretive and without any notice like via email??? actually i busted them in past (last year i believe) like 3 times when roaming around netent games and discovered fs-s witch i was not aware about and no notice on email about fs-s, biggest was like 50fs on starburst

No email here but 20 spins when I checked.

Went quite well.

 

[slotmaster]

The software seems much better, maybe a lil bit of lag still on netent games but looking forward to playing again. One thing still though why does it it say free for instadebit in withdrawal screen but yet I am getting charged a fee?

 

[TonyGuts]

The software seems much better, maybe a lil bit of lag still on netent games but looking forward to playing again. One thing still though why does it it say free for instadebit in withdrawal screen but yet I am getting charged a fee?

Hi Slotmaster,

This is on my turf and apologies for the incorrect information on the withdrawal page. We do have a charge of €2.5 on these withdrawals also, but this seems not to have been updated in the CMS.

Kind regards,
Tony

 

[oswaldwaspatsy]

discovered 10 fs on gonzo without any e-mail notice, check yours ...

 

[Casino2014man]

I received an email about it today.

It is for their birthday

 

[oswaldwaspatsy]

I received an email about it today.

It is for their birthday

strange, have not got e-mail from guts about an half year from now

 

[spintee]

Received email, Do not think I can remember the last email low? Grand win of 23p

 

[slotmaster]

Any update on getting away from everymatrix?

 

[CasinoBen]

Any update on getting away from everymatrix?

Hi Slotmaster,

Yes, we will be migrating to iGaming Cloud which is our own platform on the 1st of June. I will provide a post closer to the migration regarding the downtime and any other relevant information.

Thanks,

Ben

 

[Balthazar]

we will be migrating to iGaming Cloud

Well that's good news.

From their website:

 

[asadzareef89]

Hi Slotmaster,

Yes, we will be migrating to iGaming Cloud which is our own platform on the 1st of June. I will provide a post closer to the migration regarding the downtime and any other relevant information.

Thanks,

Ben

would that mean no UK players for a little while?

 

[Casino2014man]

would that mean no UK players for a little while?

Noooo I hope not That would suck

 

[asadzareef89]

Noooo I hope not That would suck

yeah i ask bcuz luckydino has locked uk players out cuz of licensing so hopefully guts would sort it out beforehand

 

[syntynyt]

Ben bring WMS already :sob: is the last thing i need to fully dedicate my overall online play at GUTS.

 

[Finn]

yeah i ask bcuz luckydino has locked uk players out cuz of licensing so hopefully guts would sort it out beforehand

Luckydino was getting their own license. Guts has been on their own Malta license for almost a year and on their own UKGC license from the beginning of UK licensing, I think. Guts is just changing platform, to iGaming Cloud platform, Betspin uses it and they are available in UK.

 

[spintee]

Luckydino was getting their own license. Guts has been on their own Malta license for almost a year and on their own UKGC license from the beginning of UK licensing, I think. Guts is just changing platform, to iGaming Cloud platform, Betspin uses it and they are available in UK.

Yes I think betspin BETA tested it for them