UK Punters can use Resolver to manage their gambling complaints

[The Dude]

From 1 August, gambling consumers will be able to use Resolver, the online support tool, to make complaints related to gambling.

Resolver is a free, independent tool for consumers. It provides information about the issue the consumer wants to complain about, and support to help the consumer write emails and letters of complaint.

Resolver is not an intermediary, and doesn’t act on the consumer’s behalf – but it does help the consumer to make their complaint in a structured way, and to make informed choices about what actions to take...

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Looks like an amazing tool. Looking forward to hearing from our UK cousins how this works out.

 

[DreamRJ]

This is good news thanks for letting us all know Bryan

Looks a good website too. It should help those who are not very computer literate etc etc.

 

[goatwack]

It's a good tool, me on the other hand get my complaints seen to by using Revolver

 

[interlog]

Have used this tool before to claim some flight delay compensation and it did the trick. Saves you having to draft the letter of complaint because the website does it for you.

Good tool!

 

[mcgameboy]

It's a good tool, me on the other hand get my complaints seen to by using Revolver

Ah so you're a Natural Born Killer like Dr. Dre then?

"You got a problem? I got a problem solver and his name is revolver"