I'm the owner of Tradition Casino and i'm a french girl, so i'm sorry if my english looks a bit strange sometimes
If you have account closed it can be because you opened duplicate accounts in our casino or because you have already opened an account in Rival casinos. Usually, Rival policy don't accept those cases but we're different...
We're different because first, i'm crazy about gambling and i started to play at online casinos 6 years ago. Several months later, i launched my first gambling site... So, i decide few month ago to create Tradition Casino. I'm not like most of online casinos owners, for sure... I was affiliate before to launch Tradition Casino, that's why i use to deal with players cause i own a french gambling forum.
Second, we don't want to work like other Rival casinos so we made different setups allowing bonuses to players having already opened an account in Rival casinos. This change is new because casino was launched one week ago and we accept all players only since last Thursday, even if they have already an other account in Rival Casinos.
But of course, we keept some measures of security against chargeback risks, that's why some players received special notification telling that their account cannot receive no deposit bonuses, or that we can only accept deposits made with ewallets : oft(en it's because they have never deposited in Rival casinos, has opened duplicate accounts, made chargebacks, etc. Please be sure that we have all history of this, so in this case accounts are suspended or without any bonus clamable.
Concerning terms, they have been changed too recently and we removed the obligation to register a valid credit card before to use the free bonus. It was strange, i know, because Rival system doesn't permit for now to register a card without making a deposit, so we changed terms and now all is ok lol
I'd like to precise that : if your account is suspended or if you cannot receive free bonuses, this measure is automatically applied by Rival software, so the only thing that i can tell you is that we are dealing with all players each time there is a problem, so please contact us by email if you need to find a solution for unblock your account : support@tradition-casino.com and ask for submit your wish to Emma if english support doesn't give you any solution
I hope that you'll like my casino : plz never hesitate to contact us
For us, players are not numbers, they are the key of our success.
If you have account closed it can be because you opened duplicate accounts in our casino or because you have already opened an account in Rival casinos. Usually, Rival policy don't accept those cases but we're different...
We're different because first, i'm crazy about gambling and i started to play at online casinos 6 years ago. Several months later, i launched my first gambling site... So, i decide few month ago to create Tradition Casino. I'm not like most of online casinos owners, for sure... I was affiliate before to launch Tradition Casino, that's why i use to deal with players cause i own a french gambling forum.
Second, we don't want to work like other Rival casinos so we made different setups allowing bonuses to players having already opened an account in Rival casinos. This change is new because casino was launched one week ago and we accept all players only since last Thursday, even if they have already an other account in Rival Casinos.
But of course, we keept some measures of security against chargeback risks, that's why some players received special notification telling that their account cannot receive no deposit bonuses, or that we can only accept deposits made with ewallets : oft(en it's because they have never deposited in Rival casinos, has opened duplicate accounts, made chargebacks, etc. Please be sure that we have all history of this, so in this case accounts are suspended or without any bonus clamable.
Concerning terms, they have been changed too recently and we removed the obligation to register a valid credit card before to use the free bonus. It was strange, i know, because Rival system doesn't permit for now to register a card without making a deposit, so we changed terms and now all is ok lol
I'd like to precise that : if your account is suspended or if you cannot receive free bonuses, this measure is automatically applied by Rival software, so the only thing that i can tell you is that we are dealing with all players each time there is a problem, so please contact us by email if you need to find a solution for unblock your account : support@tradition-casino.com and ask for submit your wish to Emma if english support doesn't give you any solution
I hope that you'll like my casino : plz never hesitate to contact us
For us, players are not numbers, they are the key of our success.
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