"...They may follow Golden Palace to Panama, where the Online Casino heavyweight recently opened one of the largest call-centers in that country....."
If you ever travel Route 138 from the island of Montral in the direction of Chteauguay, you would be forgiven if you missed spotting the world's 3rd largest online gaming jurisdiction. Plaza 138 is a sleepy, run-down strip mall, comprised of weather-board buildings with mostly blackened windows. Recently a new gas station opened in the huge parking lot out front. Apart from the concrete 2 storey building that once housed all of Golden Palace's staff, it is the only sign of life.
Most of the tenants in the plaza are in the business of online gaming, for them, an anonymous and unassuming location is fine by. After all, their passing trade comes via the internet, not the 4 lanes that carry commuters to and from Quebec's largest city week working day.
Kahnawake as a gaming jurisdiction is attractive to many casino and sportsbook operators for many reasons. Mohawk Internet Technologies (MIT) is a first nations run company that offers those operators a world class co-location server park. The availability of a well educated labor pool from nearby Montreal and all the advantages of doing business in North America as opposed to Central America or the Caribbean also stand in Kahnawake's favor. But for many sportsbooks, the fact that their customers could talk to someone with an "American" (Canadian) accent and be re-assured that the company was "right here in Canada" (Kahnawake, Quebec) meant a lot. In fact it was enough for well known sportsbooks such as BetUS.com and SportsInteraction.com to locate in Kahnawake. In total, there are 4 sportsbooks on the Kahnawake Gaming Commission's Permit Holder's list. But that will soon change.
On November 9 of this year the Kahnawake Gaming Commission (KGC) amended certain provisions of its regulations to "prevent its permit holders from conducting betting or wagering by means of voice communication over the telephone or any other device." In fact they went further than this, and specifically targeted sportsbooks in these amendments. The verbiage included conditions that no KGC license holder may (be in the activity of) "Receiving or accepting instructions of any kind in relation to funds held in, or to be deposited to, the players account" or "Providing odds, lines or any other information related to a sporting or other event" In fact, these two excerpts describe the exact functions of Customer Service agents and Odds makers that those very sportsbook companies employ. By making these changes, the KGC are effectively serving notice of eviction to Sportsbooks. But why are Sports books targeted in particular? Some believe it is
If you ever travel Route 138 from the island of Montral in the direction of Chteauguay, you would be forgiven if you missed spotting the world's 3rd largest online gaming jurisdiction. Plaza 138 is a sleepy, run-down strip mall, comprised of weather-board buildings with mostly blackened windows. Recently a new gas station opened in the huge parking lot out front. Apart from the concrete 2 storey building that once housed all of Golden Palace's staff, it is the only sign of life.
Most of the tenants in the plaza are in the business of online gaming, for them, an anonymous and unassuming location is fine by. After all, their passing trade comes via the internet, not the 4 lanes that carry commuters to and from Quebec's largest city week working day.
Kahnawake as a gaming jurisdiction is attractive to many casino and sportsbook operators for many reasons. Mohawk Internet Technologies (MIT) is a first nations run company that offers those operators a world class co-location server park. The availability of a well educated labor pool from nearby Montreal and all the advantages of doing business in North America as opposed to Central America or the Caribbean also stand in Kahnawake's favor. But for many sportsbooks, the fact that their customers could talk to someone with an "American" (Canadian) accent and be re-assured that the company was "right here in Canada" (Kahnawake, Quebec) meant a lot. In fact it was enough for well known sportsbooks such as BetUS.com and SportsInteraction.com to locate in Kahnawake. In total, there are 4 sportsbooks on the Kahnawake Gaming Commission's Permit Holder's list. But that will soon change.
On November 9 of this year the Kahnawake Gaming Commission (KGC) amended certain provisions of its regulations to "prevent its permit holders from conducting betting or wagering by means of voice communication over the telephone or any other device." In fact they went further than this, and specifically targeted sportsbooks in these amendments. The verbiage included conditions that no KGC license holder may (be in the activity of) "Receiving or accepting instructions of any kind in relation to funds held in, or to be deposited to, the players account" or "Providing odds, lines or any other information related to a sporting or other event" In fact, these two excerpts describe the exact functions of Customer Service agents and Odds makers that those very sportsbook companies employ. By making these changes, the KGC are effectively serving notice of eviction to Sportsbooks. But why are Sports books targeted in particular? Some believe it is
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