Something screwy w/MG debit card banking

[Mousey]

Went to make a little deposit using my prepaid. My card number (which I've used before and was already 'registered'), expiration date, etc., was correct. I fill in the 3 digit #, then the deposit amount. The very last screen where you Submit the transaction had incorrect info, though. The expiration date for my card was wrong. I did not attempt to finalize the deposit.

Went to another MG casino (different group), same as with the other casino the info on the first page for my 'registered' card was correct, but on the very last page where you click Submit, not only was the card expiration date wrong, the card # was wrong, too. It was an old gift card # I'd used once ages ago and is now dead. I did not Submit the transaction.

There is no way that I could find on that last page to correct anything. I tried Live Chat (just to see WTF was up) but gave up after 10 minutes.

If this has been happening a lot, and players don't notice the wrong info on that last page, there's no wonder some transactions get declined.

Anyone know if this a recurring MG banking problem, or is it just me? And if this isn't just a glitch, but something weird with my account(s), what do I need to do to get this corrected?

 

[Jasminebed]

Prepaid card

Haven't made a deposit lately, and I am in Canada. But use prepaid mastercard for deposits. Have you contacted your prepaid card company? Identify theft is real. Thanks for post, keep us up to date.

 

[ballysdb]

I have been depositing alot and have had no problems. Have been playing at Casino Grand Bay.

 

[LaurieJim]

no problems with mine also mousey, been using it today at different m/g casinos.....................laurie

 

[Mousey]

Made a deposit w/card at a different MG casino and all numbers showed up correctly, as did the expiration date. I don't think it has anything to do with identity theft, it has to do with the information that is 'saved' in MG banking.

When I have time, I'll go back to the MGs that showed my old info and see if I can get it corrected. You know as well as I do that (with casinos CS being what it is) there's no telling how many hoops will require jumping.