Slotum Casino Rep

[Slotum]

Hey everyone,

My name is Ilya, and I'm happy to represent Slotum.com at casinomeister.

I'll help you with any questions, so feel free to give us feedback anytime

Have a nice day

 

[Lobo]

How old is this casino?
Curacao license :/

 

[Cocochanel]

How old is this casino?
Curacao license :/

Copyright © 2018 Slotum.com is owned and operated by Direx N.V., a company registered and established under the laws of Curacao and its wholly owned subsidiary, Direx Limited, registered address Stasinou 1, MITSI Building 1, 1st Floor, Flat/Office 4, Plateia Eleftherias, Nicosia, Cyprus. Direx N.V. is licensed and regulated by Antillephone N.V.. Direx N.V.’s registration number is 131879 and its registered address is Heelsumstraat 51 E-Commerce Park, Curacao.

 

[LadyJelena]

Welcome Ilya, great to have you here

 

[Slotum]

How old is this casino?
Curacao license :/

Hello

We were established in November 2018, so we're a new one.
Yeah, for now, we have only Curacao license, but in the future we want to have MGA and other local licenses as well.

 

[Slotum]

Welcome Ilya, great to have you here

Hello LdayJelena

Thank you very much for the invite. I'm happy to be here

 

[hhhelllo]

Little issue causing a big waste of time

I claimed a deposit bonus for the reason I would be allowed to play Lil Devil with bonus funds. I usually never accept deposit bonuses with 50x wager but lets hope for miracle. After looking at your excluded games, it’s all good. But I have been around. Before depositing, I contacted live chat to make sure the game was not excluded since terms werent updated since 2018. No problem she said,
Made the deposit, had to contact live chat again because bonus didnt trigger by itself. After the agent added the bonus manually, should be time to finally play. Agent offered me... to play different games or to send an email to the manager that responds twice week. It’s not like I am not very precautious. I offered different solutions to the agent but no. Its been an hour now. These details are important, it’s only a 26$ bonus but now even if you give it to me wager free, how can I trust your casino if I have issues after reading your terms 5 times.


the

 

[hhhelllo]

Well I accepted 35 excellent bgaming freespins with a low 50x wager. At least, if a miracle happens... 200$CAD maxcashout.
Sorry but I wont wait 2 days for that.

 

[dunover]

Am I the only one who caught this thread out of the corner of his eye and had to look twice thinking it said 'Scrotum'?

 

[geordiecolin]

Am I the only one who caught this thread out of the corner of his eye and had to look twice thinking it said 'Scrotum'?

I spotted it out the corner of my ex and thought " Mafia"

 

[hhhelllo]

Am I the only one who caught this thread out of the corner of his eye and had to look twice thinking it said 'Scrotum'?

Now because of you I can’t play there anymore. I think it sounds great. Scrotum dot com. No offense Slotum

 

[LadyJelena]

Do we need to call the rep again?
@Slotum

 

[hhhelllo]

The ammount of play there,, giving me wrong info, telliing me to play other games like I was the last of their concern... I am sad to say it is slowly becoming pretty standard around softswiss casinos. But you know what... Still the best brand by a landslide if we consider every important aspect. Their chat support helps a lot

I took the bgaming precious spins and I didnt want to wait a week for that so I guess no need to ask anybody.

 

[Slotum]

Am I the only one who caught this thread out of the corner of his eye and had to look twice thinking it said 'Scrotum'?

maaaaan

It's "Slotum", like "slots"

 

[Slotum]

Now because of you I can’t play there anymore. I think it sounds great. Scrotum dot com. No offense Slotum

I don't think that it'll be popular, you know ))

 

[Slotum]

Do we need to call the rep again?
@Slotum

Sorry for the long replay, guys. @hhhelllo we're trying to solve this problem. I'm happy to hear that our support team did everything that they can to help you
You're right that this problem for softswiss brands is common, but we trying to solve it.

 

[hhhelllo]

Well being offerend near to zero dollar value freespims is not changing tbe f

 

[geordiecolin]

I spotted it out the corner of my eye and thought " Mafia"

I did of cause read it as Slot um

 

[helenakp]

@Slotum your support is one of the worst!

Made small deposit with code for 50 free spins,used the code while deposited and no free spins were added.

Tried to contact them not once but 3 times,noone answered for 17 minutes.

Played my deposit got back on to ask my free spins and i was given this answer:

"Strange,yes you insert the code but somehow it was not added,next time contact us before you play your deposit other way it cant be added!

What unprofessional answer dont know why i even bother with this Curacao casinos