all4greed
Now we can do business.
- Joined
- Jul 18, 2004
- Location
- Pacific NW
I have my first pending withdrawal at Sloto’Cash. Since I heard they pay fast, I deposited, made a withdrawal, and waited a couple days for payment. When I asked when I would be paid, customer service stated it would take up to 10 days for my funds to arrive from EWalletExpress. That is a lie. I contacted EWalletExpress and they said the casino is paid instantly. I also contacted INetBet and they said they are paid within a few minutes from EWalletExpress. So why does it take Sloto’Cash up to 10 days to receive payment? It doesn’t. It must be their policy which they should state instead of make up a story about the payment processor. Box24 also did this but I didn’t pursue it.
Andrew: Welcome to Sloto'Cash Casino Live Chat. How may I help you?
Me: Hi, I have a withdrawal dated 3/21 and was wondering when you normally pay out
Andrew: May I have your Login name and email address please?
Me: Me
Me: Me1@comcast.net
Andrew: One moment please.
Andrew: there is normally a 10 day waiting period from your first deposit via ewallet before your withdrawal goes through
Andrew: so it should be about the 29th
Me: What is it you are waiting for?
Me: I thought the casino received the funds instantly
Andrew: it is because we do not receive the funds instantly from ewallet but we credit your account so you may play
Me: So are you saying it takes you guys 10 days to receive the funds from ewallet?
Andrew: up to 10 days. this is only on your first withdrawal after that withdrawals are done within 72 hours
Me: That's interesting about Ewallet. I'm going to ask them why it takes so long.
Me: My understanding was that the casino received the money immediatly
Me: Are you guys associated with Box24 casino?
Andrew: no
Andrew: just use same software
Me: ok
Andrew: Is there anything else I might be able to help you with?
Me: No that's it for now. Thanks.
Me: Bye
----------------------------------------------------------------------
EWalletExpress says the casinos are payed instantly.
Dear Valued Customer,
In regards to your e-mail, when you make a purchase to a merchant, the funds
are sent over immediately. According to the chat transcript provided, that
person is telling you there is a delay for them to send the funds to us. That is
a different transaction. That would be their policy, and is up to them. When
you make a purchase to a merchant, the funds are sent over immediately. If you
have any further questions, do not hesitate to contact us. The customer service
support number is 1-877-245-6799.
Thank you,
Customer Service Department
----------------------------------------------
INetBet confirms payments are sent within minutes, not days:
Sent By:
"Support" <support@inetbet.com> On: Mar 03/25/10 6:13 AM
To:Me1@comcast.netReply to:support@inetbet.com
Once we have processed the transaction it should be within a few minutes
We did have one instance where it was a few hours but no longer than that
________________________________________
From: Me1@comcast.net [mailto:Me1@comcast.net]
Sent: 25 March 2010 12:27
To: support@inetbet.com
Subject: Deposit Question
Hi,
Since I deposit using EwalletExpress, how quickly do they send you the funds? Is it immediately or is there a delay?
Just curious as I've read different opinions online.
Thanks,
Me
Account Me
Andrew: Welcome to Sloto'Cash Casino Live Chat. How may I help you?
Me: Hi, I have a withdrawal dated 3/21 and was wondering when you normally pay out
Andrew: May I have your Login name and email address please?
Me: Me
Me: Me1@comcast.net
Andrew: One moment please.
Andrew: there is normally a 10 day waiting period from your first deposit via ewallet before your withdrawal goes through
Andrew: so it should be about the 29th
Me: What is it you are waiting for?
Me: I thought the casino received the funds instantly
Andrew: it is because we do not receive the funds instantly from ewallet but we credit your account so you may play
Me: So are you saying it takes you guys 10 days to receive the funds from ewallet?
Andrew: up to 10 days. this is only on your first withdrawal after that withdrawals are done within 72 hours
Me: That's interesting about Ewallet. I'm going to ask them why it takes so long.
Me: My understanding was that the casino received the money immediatly
Me: Are you guys associated with Box24 casino?
Andrew: no
Andrew: just use same software
Me: ok
Andrew: Is there anything else I might be able to help you with?
Me: No that's it for now. Thanks.
Me: Bye
----------------------------------------------------------------------
EWalletExpress says the casinos are payed instantly.
Dear Valued Customer,
In regards to your e-mail, when you make a purchase to a merchant, the funds
are sent over immediately. According to the chat transcript provided, that
person is telling you there is a delay for them to send the funds to us. That is
a different transaction. That would be their policy, and is up to them. When
you make a purchase to a merchant, the funds are sent over immediately. If you
have any further questions, do not hesitate to contact us. The customer service
support number is 1-877-245-6799.
Thank you,
Customer Service Department
----------------------------------------------
INetBet confirms payments are sent within minutes, not days:
Sent By:
"Support" <support@inetbet.com> On: Mar 03/25/10 6:13 AM
To:Me1@comcast.netReply to:support@inetbet.com
Once we have processed the transaction it should be within a few minutes
We did have one instance where it was a few hours but no longer than that
________________________________________
From: Me1@comcast.net [mailto:Me1@comcast.net]
Sent: 25 March 2010 12:27
To: support@inetbet.com
Subject: Deposit Question
Hi,
Since I deposit using EwalletExpress, how quickly do they send you the funds? Is it immediately or is there a delay?
Just curious as I've read different opinions online.
Thanks,
Me
Account Me