SKY - thanks for the memories

[Mouse75]

So... since no Auto play - my online gambling has decreased dramatically....

As some providers are now clearly not interested - its becoming easier and easier.

Bye Bye SKY - i've closed the account within an hour of receiving the following....

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​ Important Service Message​ Hi We are writing to you with reference to your Sky Bet account, User ID:************ Following a recent in-depth review by our trading team we regret to inform you that your account requires tighter restrictions in the future. This means your account will remain active, however the following limitations will be applied:​ You will no longer be eligible for any free bets or cash credits offered as part of any promotional offer from Sky Bet. Please note your eligibility to promotional offers will be removed on Monday 20th December. If you believe you met the qualifying criteria of a promotion prior to this restriction being applied, this may still be honoured - please contact us through our Help & Support site here. Please also be aware that this decision has been made in full accordance with Sky Bet's Terms and Conditions which are available to view here. If you require any further assistance with your account, please do not hesitate to contact us through our Help & Support site here. Kind regards, The Sky Bet Team **edited to remove username and Sky CS links**​

 

[DreamRJ]

Wait what? so is this a new UKGC rule coming into force soon? Or is this just for you individually?

 

[thr0b]

Wait what? so is this a new UKGC rule coming into force soon? Or is this just for you individually?

Account specific, by the looks.

Curious that it’s not an immediate restriction though.

 

[DreamRJ]

Account specific, by the looks.

Curious that it’s not an immediate restriction though.

Yeah still seems strange though. Usually they bonus ban people when they are just either problem gamblers or bonus abusers. They do not bonus ban peoples accounts without a good reason usually!

 

[Mr_Slot5]

Reads as if he’s won too much from freebies and it’s time to turn off that tap.

 

[satchnz]

Gala Casino did something similar to me a couple of months ago. I was an occasional player there, low stakes (20p) per spin, low deposit (£50 every other month), but regular player of their daily free promotions.

I contacted online chat at the time who said it was clearly a mistake, and was sent an email to that effect a day later with apologies. Upon logging in the following day, I did not have any promotions showing. So I replied to the email referencing the content of that email only to receive a reply stating I was no longer eligible for their promotions. No reason given, and no acknowledgement of the email I was previously sent apologising for being told the wrong info.

I’ve never been back to Gala. Their loss.

 

[johnnymcc1966]

This is a standard restriction email. I had mine about 5 years ago and it was exactly like this.

 

[pinnit2014]

You won't be eligible for their 3 free spins here and there on the, not so sexy, 10p stakes and probably a bottom feeder RTP?

Oh my

 

[Mouse75]

Yep - its individual to me....
I mean - if they email 3 times a week saying money back if your horse is 2nd or 3rd in such and such a race - they can't grumble when you take it up!

So shortsighted though - yeah i'm probably about £150 to the good on SKYBET - thats probably less than 5% off my losses on Sky Vegas.

 

[Mouse75]

You won't be eligible for their 3 free spins here and there on the, not so sexy, 10p stakes and probably a bottom feeder RTP?

Oh my

I can't say for sure - cos i instaclosed account!, but i think it was SkyBet promos only - I could still have had my 1 x 10p free spin once a week

 

[Mouse75]

Reads as if he’s won too much from freebies and it’s time to turn off that tap.

True dat...........
I fully accept I was taking the piss with betting - only ever did the money back if 2nd or 3rd races - and always backed the favourite to boot!

But - I also only ever did this when they emailed me that the promo was available - so they there own worse enemies........

 

[satchnz]

Yep - its individual to me....
I mean - if they email 3 times a week saying money back if your horse is 2nd or 3rd in such and such a race - they can't grumble when you take it up!

So shortsighted though - yeah i'm probably about £150 to the good on SKYBET - thats probably less than 5% off my losses on Sky Vegas.

Yeah I guess they want to entice you in and get you hooked so you contribute your life savings to their profits. The very thing the UKGC is trying to prevent. It’s all arse about face…

 

[pinnit2014]

Not as if their promos are even as good (nice way of saying they're total shite) as Willy Hill where you can get decent w/d's from.

 

[mack341]

I'd be tempted to send them a big one of these by way of reply ?but that would probably trigger some pissed-off gambler alert somewhere ?️‍

 

[pinnit2014]

I'd be tempted to send them a big one of these by way of reply ?but that would probably trigger some pissed-off gambler alert somewhere ?️‍

Incidentally, that gesture is also the number of free spins they normally give you

 

[goatwack]

So they conducted an in-depth, personalized account review just to let the customer know they won't be receiving any more 5p spins promos??

The world's gone to hell in a hand basket

 

[Lemon]

They clearly need the money to pay for those adverts with Barry Shitmoustache in them. Sky Vegas really are the absolute fucking pits aren't they? You must have dislocated both shoulders from shrugging so hard when you read that email @Mouse75 . It's like being told you're banned from having gherkins in your Big Mac.

 

[steveyboy]

wow you will miss the wheel saying you have won f/all or 3 spins at 10p