Hello all
Not been on here for ages ,I Gemma from the uk
Having problem's with spin casino betway group .First I was told yesterday if I made a deposited today I would get 25% added on my account .Deposited £30 on there today and it never got added so asked in live chat and they said they can not added as it not valid .I said I had a copy of the chat from yesterday and emailed it to support and manger and chatted to them to explain I was told in chat I would get it if I made a deposited today the 27th .I was told there was no mangers there today as its holiday over there and no one was in and I could not get it added . So I was just wondering if anyone else had a offer of a deposit match and then have it decline ?
Also I have experience very poor chat customer service on there so slow in making a response and ask for username at least 3 to 4 times in one chat session .And cut me off when In the middle of chat .Internet is fine so no connection issues my side ,
Thanks to you all for reading .
:notworthy
Not been on here for ages ,I Gemma from the uk
Having problem's with spin casino betway group .First I was told yesterday if I made a deposited today I would get 25% added on my account .Deposited £30 on there today and it never got added so asked in live chat and they said they can not added as it not valid .I said I had a copy of the chat from yesterday and emailed it to support and manger and chatted to them to explain I was told in chat I would get it if I made a deposited today the 27th .I was told there was no mangers there today as its holiday over there and no one was in and I could not get it added . So I was just wondering if anyone else had a offer of a deposit match and then have it decline ?
Also I have experience very poor chat customer service on there so slow in making a response and ask for username at least 3 to 4 times in one chat session .And cut me off when In the middle of chat .Internet is fine so no connection issues my side ,
Thanks to you all for reading .
:notworthy